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I'm a bit new, and I've been searching everywhere in help forums.
User-X and I have been emailing via POF email. The last 3 days, I've checked my inbox and "sent msgs" and, on his profile, "all correspondence". And when I click "send message" box at bottom of my message, the new page says "Message Sent". But my email to him never appears anywhere.
I've checked my and his mail settings; no blocks. I have never gone anywhere near "intimate encounters" and I am the ONLY one w/access to this computer. I have NOT sent copy-and-paste and/or spam. I have NOT "sent"/tried to send 4 emails today. (Is that the TOTAL to ALL people per day??)
My last 3 emails to User-X did NOT get through. One MAY be because I put my real email address in it; but MANY times (to other users) I have put my real email addy in and the email showed up in the inbox or sent messages. Ditto, that their email and/or full website appeared in their emails or even in their profiles.
Today, in one email via POF, I also attached a "private photo" - NO obscenity, no nudity, etc., just a plain pic of my face. It didn't show up anywhere, either.
So, the THIRD email (today) I sent without the "at" sign, and still do not see anything appearing. And did NOT attach ANY photo.
These emails are trying to REPLY to a man who has DEFINITELY wanted to get together with me, and emails me very promptly, even when I was unable to respond immediately.
I do NOT know what I am doing wrong. I've been reading various threads, including the help thread on one of the moderator's profiles (trappistdon?), and I can't figure out what's wrong.
If this happened before, or consistently, then I'd figure it's my error somewhere; but this is erratic, although NOT just to this user.
*Please help me* - I'm trying hard, and have checked EVERYTHING that I found suggested in the forums.
One MAY be because I put my real email address in it; but MANY times (to other users) I have put my real email addy in and the email showed up in the inbox or sent messages. Ditto, that their email and/or full website appeared in their emails or even in their profiles.
Most E-Mail Addresses are not blocked, but some may fall under the Categories of Spam or Spam Domains.
Today, in one email via POF, I also attached a "private photo" - NO obscenity, no nudity, etc., just a plain pic of my face. It didn't show up anywhere, either.
If you are still having trouble, see if it isn't something else yet: Images: Image Types
In all likelihood your Image was attached to an E-Mail which contained restricted Text/Message Content.
I do NOT know what I am doing wrong. I've been reading various threads, including the help thread on one of the moderator's profiles (trappistdon?), and I can't figure out what's wrong.
Based on what I can see at this Point, you seem to have an E-Mail Content Issue, either Spam, Phone Numbers, Web Addies such as Hosting Sites, Facebook or other restricted Sites, the Name of Countries or Places, Banking Terms, Profanities, etc.
The Link posted below ... go through Point by Point in Pain-staking Detail. Those that often don't resolve their E-Mail Problems usually do little more than a "Surface Read". Complete Waste of Time. If you are gonna do it right, go through by the Numbers.
Send him an E-Mail with only 2 Letters ... if it goes through, then its "Content".
Hello: Has anyone had problems attempting to send emails or even responses to emails from a handheld device? Whenever I attempt to do so from my Blackberry all I get is a one line that says..."subject line".... and, I am allowed to key in about 15-20 characters, then, when I click the send or submit button, it appears to have sent the very truncated message, yet, there is never any record in my "sent messages" of having done so. In fact, I'm not even able to contact the website (!). Anyone else experience a similar problem? It's a bit frustrating, since people are able to email me and I can't respond.
I have two things to add and I hope they're welcomed:
1) I didn't see it on the list of reasons, but is it possible that sending a message fails without an error whenever you have been logged out of the site because of inactivity? I think once I was sending an email to someone, then the phone rang, and I came back 20 minutes later to finish it and send it. When I clicked send, it looked like it worked (no error message), or maybe I had to log back in. But there was nothing about a timeout or anything - I'm pretty sure the message didn't go through (but I was able to go back a couple of screens and re-submit it after logging in).
2) A suggestion from someone who writes/designs software for the last 15 years. Wouldn't it be more professional for the software to respond with appropriate error messages? For example, if the filters have a problem with "content" in the message, the POF site should disallow the sending and inform the user there was a problem. It's unprofessional for any software to just fail silently. Granted, it shouldn't give a specific error that makes it easier for spammers to tweak their messages to get through. But even something like "error code -13 - message not sent" is better than no error, since otherwise the user thinks that the message went through with no problems. How about an error that returns a message with a URL to the "content reasons" thread, as the moderator posted above?
When this many users post questions in the forum (or in the case of a business, phone into the customer support) about the way a feature works, it usually means that a design improvement is needed.
I didn't see it on the list of reasons, but is it possible that sending a message fails without an error whenever you have been logged out of the site because of inactivity?
Because you will be prompted to E-Mail Login, thus not a Contact or Messaging Restriction. In other Words, the User will be fully aware, like any other Action he wishes to perform that requires him to be logged into his E-Mail.
When I clicked send, it looked like it worked (no error message), or maybe I had to log back in. But there was nothing about a timeout or anything - I'm pretty sure the message didn't go through (but I was able to go back a couple of screens and re-submit it after logging in).
First I heard of it. So far I have always seen some sort of Indication that the Message did not go through, E-Mail log in Prompt, Error Message, Server Error, etc. Perhaps that User was in Progress of making fundamental Changes to their Profile the first Time you e-mailed, an Item already indicated.
Wouldn't it be more professional for the software to respond with appropriate error messages?
The Admin is and has been fully aware of that. Some Feedback Dialogs have been added, but many haven't. There is however no
Feedback in Respect to Messages sent which contain Spam or Scam so as to not assist anyone to search for Ways around these Filters. In many Cases there is more than 1 Reason why Messages won't go through.
I've been having some frustrating experiences with this as well. It doesn't seem to follow any rhyme or reason, ocassionally messages just don't go through. Long or short, simple or complex, I've even tried snipping them down to an abridged "Hi, what's up?" version, to no avail.
The system lets me email them, so clearly their restrictions have been met, so I see no reason for them not to go through, and yet here I am, trying to send a message to a user and repeatedly seeing "Message Sent" and finding no such copy in my Sent Messages list.
I posted this information a few days ago, but admin/mods deleted it for whatever reason, so I'm going to try again.
I've had this problem a few times recently. The first two times I just blew it off and don't remember to whom the messages were sent. The third time was about a week ago and it was a message to someone I really wanted to contact. I couldn't figure out why my messages weren't going through, so I started searching for answers. None of the answers admin or mods covered in any threads explained what what was happening.
This was a first contact, so unless there is preemptive mail blocking, which admin/mods claim cannot be done, I see no reason my messages did not go through. There were no mail settings which I did not meet, the persons profile wasn't deleted, etc, etc. My situation did not match any of the reasons admin/mods stated that would cause messages not to go through.
As an engineer, I'm always trying to figure out what makes things tick and why they work the way they do. I've also written software and know first had that glitches can happen that are difficult to figure out, so I came up with a little test.
I had a friend change his profile to match mine exactly, except for a few words so that the bots wouldn't flag it as being copied or duplicated. We then both sent the same messages to this person, and each time his went through and showed up in his sent messages folder, while none of mine did. So, absolutely none of the reasons admin/mods have provided explain what is happening.
Now the challenge is in the hands of admin/mods to determine the cause. There are a lot of people complaining about this and admin/mods just refer them to their limited "reasons" posts and claim they are doing something wrong. I like to be told what is wrong when one person can send messages to someone, while another person with an identical profile cannot.
I like to be told what is wrong when one person can send messages to someone, while another person with an identical profile cannot.
Do you get a system response when your attempt to send your message fails Is it one of these and if so, which one
You must have a picture displayed on your profile in order to message user. User is not accepting messages from someone in your country. User is not accepting messages from someone of your age or gender. User is only accepting messages from people who may have the following attributes, check profile for details (don't smoke, aren't married or do drugs). User does not wish to talk to you, and is not looking for what you are looking for. User is only accepting messages from users who live close by. You are not allowed to message user. You have been blocked by this user. Find someone else.
Now the challenge is in the hands of admin/mods to determine the cause.
There is no Challenge. Hundreds of Hours have already been spend to determine every possible Reason and Cause why Sent Messages don't go through. The Links provided reflect what is known. Beyond that, you'll have to e-mail the Admin.
I like to be told what is wrong when one person can send messages to someone, while another person with an identical profile cannot.
Why don't you delete this Profile and just make another one? If your Mail still won't go through after that, the Problem has to be at your End.
I've had this problem a few times recently. The first two times I just blew it off and don't remember to whom the messages were sent. The third time was about a week ago and it was a message to someone I really wanted to contact. I couldn't figure out why my messages weren't going through, so I started searching for answers.
What I gather from this is that some, not all Messages go through, as evidenced by the Fact no Copy is in your Outbox?
If that is the Case, its gotta be a Restriction against your Profile specifically, if a duplicate your Friend made of yours had no Sending Problems. If Messaging Content is identical between the Profiles, and Mails went through on the other one, then you are in the Clear in that Respect.
These would be the most common Culprits from this Point on, although there are still others as the Link explains:
I'VE FOLLOWED ALL THE SUGGESTIONS ON THIS. HOWEVER, THE PROBLEM STILL REMAINS. I HAVE SENT THE MESSAGE SEVERAL TIMES, YET IT IS STILL NOT SHOWING UP ON MY `SENT MESSAGES'. ITS OBVIOUSLY A PROBLEM POF ARE INCAPABLE OF DEALING WITH???
Yet again I've tried all the suggestions, but still to no avail. Its gotta be said, "Great site, but `extremely' badly designed and not properly thought through". It seems that obvious.
Yet again I've tried all the suggestions, but still to no avail. Its gotta be said, "Great site, but `extremely' badly designed and not properly thought through". It seems that obvious.
All I can say is that I agree with you on those things. I'm not sure stating it here will help, if only to make you feel better. The motivating force for this site is the ads that generate revenue. It's even stated in the suggestions part of the site.
I'm a paying member of match.com and eHarmony, too. The software has design teams and bug-trackers and testers. When you have a problem, you can phone customer support (I actually have never had an email not go through on their systems). On the other hand, there are lots of scammers who have sent me obvious scam contacts through Match.com, but none on eHarmony. Anti-scamming is why the emails are blocked on POF (without saying they're blocked). The volunteer, non-technical admins want to say there are no such thing as "false positives", but the reality is there are lots of ways emails and software can fail, especially on a site with so many users. There are words you could put in a legitimate email that will flag it as spam/scam/etc. If you said your relatives were from Nigeria, for example, or you discussed your job as a banker, there's a strong possibility your email would never get through, even though it said "Mail sent." All in the interest of 100% anti-scamming capability.
I think the priority on sites like Match.com has been to make sure that emails don't get flagged as false positives and not sent, because the customer will be very upset (as you were) and he's paying the bills. On POF, it's the advertisements that are making the owner tons of $. As non-paying users, we are small fish. Since the false positives affect something like 0.01% of the users probably, those users aren't worth the trouble to make happy. Makes them even smaller fish...
The owner of POF will tell you he runs the whole thing out of his apartment. For a one-man show, POF is impressive I guess. We have to keep it in perspective. In a nutshell, we are getting what we pay for here, so we cannot really complain too much. :)
I'm not sure stating it here will help, if only to make you feel better. The motivating force for this site is the ads that generate revenue. It's even stated in the suggestions part of the site.
That however has no Bearing on Sent E-Mails.
The volunteer, non-technical admins want to say there are no such thing as "false positives", but the reality is there are lots of ways emails and software can fail, especially on a site with so many users.
And just how often should the Admin "review" the Mail System? Bi-hourly, with every Post made? I have yet to ever come across Sent Messages didn't arrive for any other Reason than the itemized Points posted in this Thread. Beyond that it has proven to be Time and Time again either Retards too lazy or couldn't follow the Instructions, Spammers & Scammers trying to protect their Interests, or Bullshitters with other Axes to grind.
The volunteer, non-technical admins want to say there are no such thing as "false positives", but the reality is there are lots of ways emails and software can fail, especially on a site with so many users.
First of all, don't ever put Words and Intentions into what Mods want to say, as no one has ever made any Address or Reference to "False Positives". If you have a Problem with your E-Mail, go over the Points issued, and failing that, e-mail the Admin. If he doesn't reply, assume the Matter has already been addressed as outlined on the Help Forms.
We will not reply if your question is answered in the help.
This Thread is not for the Purpose of Whining, Lies or Conspiracy Crusades to suggest the E-Mail doesn't work. If you have something specific we can help you with let us know, if you're gonna cry your Eyeballs out or post BS like this, we'll only delete your Posts.
I must say it can be embarrassing when it says Message Sent and you can't see it in your Sent Msgs and you think ..ok she blocked me and you send another msg(to test if you are blocked) saying you are just testing to see if you are blocked and find out that one went through!! This has happened to me twice in the last week including a half hour ago.
I must say it can be embarrassing when it says Message Sent and you can't see it in your Sent Msgs and you think ..ok she blocked me and you send another msg(to test if you are blocked) saying you are just testing to see if you are blocked and find out that one went through!!This has happened to me twice in the last week including a half hour ago.
That's what happens when Users make changes to their Mail Settings, the Admin modifies the Spam/Scam Filters, or a User removes filtered Content from their Message before sending it.
^^^ The user I sent it too had no restrictions and wasn't online to make changes. I didn't change anything in my profile as I also have no mail restrictions. It seems strange that I was able to email another person at the same time. Also, my msg had no reference to any invalid words.
Oh well.....like was said previously...you get what you pay for.
You are always a helpful guy and I didn't mean any harm in my statement. Shields down, old friend! You and Trapped have joked in threads with me about how you don't always get the 'technical memos' and I was not trying to implicate you in any conspiracy statements. I also didn't mean to imply that you guys as unpaid moderators should monitor mail logs, or anything else. If this site makes as much money as is reported, you guys should get paid for your time!
I was trying to explain to the guy who was complaining about why his emails weren't working despite all the things that were explained, that there is another explanation: "false positives" the reasons for which are documented in the help files - I don't have the precise links, but I remember reading about somewhere that words like "Nigeria" and banking transactions will cause the filter to block your emails. Maybe it's not called false-positives on POF, but that term means a spam/scam which isn't one is identified as such and the message gets trashed. It's considered very bad practice on email systems, since the poor end-user thinks everything worked when in fact it did not. You have told us before that POF won't tell users when a mail is blocked, because it would be giving the scammers too much information. That's the choice POF has made, and that's why people are griping in this thread. I was trying to explain that.
Also, the fact is that there are so many reasons why an email might not go through, that it's not possible to write it in one paragraph. Again, the reason for making it obtuse is probably to not give the scammers/spammers too much information so they can circumvent the filters.
Ticket, end users have come to expect software to be user friendly, and not say "message sent" when it wasn't sent - but that is what POF does, and hence all the discussion in this thread.
Hope you see I didn't mean anything personal to you or any of the volunteers!
I was trying to explain to the guy who was complaining about why his emails weren't working despite all the things that were explained, that there is another explanation: "false positives" the reasons for which are documented in the help files - I don't have the precise links, but I remember reading about somewhere that words like "Nigeria" and banking transactions will cause the filter to block your emails.
That is the Second Post on this Thread. See Link below, you are posting on a Legacy Thread:
Maybe it's not called false-positives on POF, but that term means a spam/scam which isn't one is identified as such and the message gets trashed. It's considered very bad practice on email systems, since the poor end-user thinks everything worked when in fact it did not.
If you abide by those Points, you would certainly not get your E-Mails trashed for being Spam or Scams. Other Sites may not educate you, or even bother you with it, but here ... we have no Choice, being the largest and free Dating in the World, we are the foremost Target for Spam, and comparing other Sites may simply not be realistically comparable in Nature. The Resources the Admin utilizes to keep Spam & Scam down are nothing short of enormous.
That is nevertheless the Way the Admin has decided to play the Trade-Offs.
You have told us before that POF won't tell users when a mail is blocked, because it would be giving the scammers too much information. That's the choice POF has made, and that's why people are griping in this thread. I was trying to explain that.
There is nothing to gripe about if you heed the Points in the Link above.
Also, the fact is that there are so many reasons why an email might not go through, that it's not possible to write it in one paragraph. Again, the reason for making it obtuse is probably to not give the scammers/spammers too much information so they can circumvent the filters.
Nothing to do with being obtuse, those Points are simply a Precision Summary on the Results of various Investigations & Researches having consumed Hundreds of Hours resolving Issues with 'Sent Mail'. If there were others, or anything pointing at anything other than those Possibilities, I would have advised the Admin to that Effect and/or located other Solutions.
Ticket, end users have come to expect software to be user friendly, and not say "message sent" when it wasn't sent - but that is what POF does, and hence all the discussion in this thread.
And that has been explained as well. Over and over again. Hence we post Links.
I've had trouble sending messages to people a few times as well. My profile info matches their permissions for sending email, haven't sent a single other introductory email that day, no vulgarity, sexual words (innuendo or otherwise), banking or other site references, or anything.
There's something in the filtering that's bafflingly restrictive at times.
Grab a hand lens and don a Sherlock Holmes hat. There are at least 20 reasons on that list to explain why it isn't working. Sorry there isn't a simpler explanation.
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Is it one of these and if so, which one
