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 The B1G Catch
Joined: 10/19/2007
Msg: 26
PoF login TimeoutPage 2 of 4    (1, 2, 3, 4)
I am back active on POF and find it VERY frustrating. Many new users I'm sure will get frustrated and leave as there is insufficient time to properly reply to an email.

I use a workaround by keeping another browser session open for the log-in and then send the message however those not as savvy with computers and browsers will not figure out how to save the message and loose their work.

There needs to be a workaround here - possibly a java pop-up if the session has timed out to easily allow the user to log in and then resend the message. OR - accept the message to a file, set a cookie, and present it back when the user logs back in?

Paul
 BUBBLYB
Joined: 1/27/2008
Msg: 27
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PoF login Timeout
Posted: 8/28/2008 10:54:58 AM
Helpp!!! I'm in log out land also!! Never used to be, but within the past two weeks something happened to change the timing on me. As everyone else stated, you barely have time to read and/or answer an email before you're being timed out again. If you're reading the forums, you get timed out... if you're browsing profiles you get timed out.... I'm sure by the time I finish typing this comment I'll be timed out again. Very frustrating... I think the idea of having the option of being timed out or not is a great one... this way everyone could decide for themselves.... Please, please... can we give that one a try???

Thanks,
Bubbs
 docjcnva
Joined: 4/2/2008
Msg: 28
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PoF login Timeout
Posted: 9/19/2008 7:37:00 PM
I agree with the others. The timeout is way too short.
 Ticketoride
Joined: 6/3/2004
Msg: 29
PoF login Timeout
Posted: 9/19/2008 11:26:23 PM
I experience the same inconvenience yet on a much short duration... like 30 seconds. I love POF but it is a bit annoying to constantly log in everytime I chane a window.

There needs to be a workaround here - possibly a java pop-up if the session has timed out to easily allow the user to log in and then resend the message.

As everyone else stated, you barely have time to read and/or answer an email before you're being timed out again.

The timeout is way too short.

Related Links:Plentoffish: Login Timeout
 sweetpee2009
Joined: 9/20/2008
Msg: 30
PoF login Timeout
Posted: 10/3/2008 8:52:10 AM
hey i know i might be brinning up a qustion thats either already talked about or not related but i'd apreciate a email to my pof account to understand.

I've had problems with misunderstanding on weather a person or myself have been online because once a person hits the log off button the site still shows that person online for 15 minutes. why is this and is there a way to turn that off its a big enconvenince for myself and alot of my friends and family and hope to be soon bf on this site we all agree this should be changed.


thanks for your time

catrina Usher: sweetpee2009
 Ticketoride
Joined: 6/3/2004
Msg: 31
PoF login Timeout
Posted: 10/3/2008 2:30:22 PM
why is this and is there a way to turn that off

Nothing to do with what "should" be done. It actually takes up to 15 Minutes for the Server to fully register you are no longer here. Its a technical Issue ... the Way Things work.

Related Links:Profiles: Online up to 15 Minutes after Log-off
 markus
Joined: 3/27/2001
Msg: 32
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PoF login Timeout
Posted: 10/3/2008 2:55:31 PM
Let me know if you guys are still having issues, i've made a lot more changes and it should get ride of some of the issues listed here. Unfortunately for AOL users who switch IP's every page request its more difficult
 laughous
Joined: 9/26/2008
Msg: 33
PoF login Timeout
Posted: 10/3/2008 11:38:56 PM
Seriously, this needs fixing. If this is because of load balancing, then it's a design problem to solve (I'm saying this as someone who used to work professionally on HPCC distributed operating systems that have replaced any need for melatonin in my night life). I'm not saying it's more important than this or that other issue, or that by-golly-fix-it-by-friday, but please folks don't pretend that a cause of a problem is a logical justification for it in of itself.

I fully understand that there are limited resources as far as time to work on the server infrastructure, though this is a simple thing (functionally) that I know will make a lot of people happy. I would recommend defaulting to at least an hour. And, could we remember the passwords? This does not work consistently even with FF3's password manager. That would be awesome!!


Laughous
 ThatVibe
Joined: 5/4/2008
Msg: 34
PoF login Timeout
Posted: 10/19/2008 2:50:28 PM
I agree the timeout is way too short, but what I do when composing a message that's not ultra-brief is copy and paste any long messages to my wordprocessor program, and then log back in and hit the "back" button a couple times, as Cowboy suggested above.
 WeAre1
Joined: 3/18/2008
Msg: 35
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PoF login Timeout
Posted: 10/19/2008 4:17:24 PM
it still happens, admin, but like the top post this page says, I realized you don't have to re-log in....just hit the back arrow and it brings up your message as you wrote it and you can press send then and it will send....seems you are still logged in, really, even though it says at first you need to log in again.

my only difference with my discovery and cowboy's at the top of this page is I only have to back up one page and then send....not twice, as he found he needed to.
 markus
Joined: 3/27/2001
Msg: 36
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PoF login Timeout
Posted: 10/20/2008 10:54:39 PM
I've made more changes.

If your computer accepts cookies there should be no login issues now.

There will still be a lot of issues if you don't allow cookies.
 IamDadda
Joined: 9/15/2008
Msg: 37
PoF login Timeout
Posted: 10/21/2008 1:21:52 PM
I've seen this in Internet banking applications with ASP.NET applications losing session state. I don't recall what the exact fix was but MS may have the answer. Here's a related article: http://support.microsoft.com/kb/325056/en-us
 Amazing Amanda
Joined: 10/20/2008
Msg: 38
PoF login Timeout
Posted: 10/21/2008 1:39:10 PM
I realized you don't have to re-log in.

Right! Both my friends account and mine work the same way (FireFox 3 and Safari).

Hit back space once and then hit send again and the message goes through. No logging in again required. It's worked like this since I got here 3 weeks ago.

*twittles thumbs and toes while waiting for 3 day "newbee" restriction to expire*
 geekybroad
Joined: 6/8/2006
Msg: 39
PoF login Timeout
Posted: 12/21/2008 10:53:31 AM
I seem to recall when I was learning PHP a few years ago something about good practice for UI design, and how you can save the content of web forms so the information is still there if you go back. Not sure if it was invoked client or server side. I imagine you could use a client side cache, or a cookie or something? Are there serious obstacles to doing this that I'm not aware of? It's happened to me (hit the wrong button and BAM it's gone...), and as you can see others feel pretty... um... strongly... about this issue, too.
 Wayne Michael
Joined: 2/1/2009
Msg: 40
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PoF login Timeout
Posted: 2/10/2009 8:32:42 PM
I agree with the poster that suggests there is very little to none bandwidth being used when the users computer is sitting idle or if you are typing a message.

I suggest the mods look into just how easy it would be to let have no timeout at all. I am a member of many forums, mostly all free and leave my computer on all night (by mistake usually) and am still logged in, in the morning. If you aren't sending or receiving any data then not much is going on bandwidth wise.

I am not complaining just trying to bring this to attention, as this is a great site for free
 WildatHeart122
Joined: 6/17/2008
Msg: 41
PoF login Timeout
Posted: 2/16/2009 11:42:34 AM
My question is related to this topic....I think I understand that if you are inactive (not checking emails or clicking anywhere on the site) for 15 minutes you will be logged out.

My question is can someone still be showing as online if they did not log off but left POF open on their pc after 2 hours or so???? Is there ANY time this MIGHT happen?

Since I've gathered from what I read that after 15 minutes of inactivity you get logged off....this technically shouldn't be able to happen -- unless inactivity is defined as something other than moving from page to page within POF.

If someone is not doing anything in POF other than IM'ing some, would they still show as online?
 Ticketoride
Joined: 6/3/2004
Msg: 42
PoF login Timeout
Posted: 2/16/2009 12:02:49 PM
My question is related to this topic....I think I understand that if you are inactive (not checking emails or clicking anywhere on the site) for 15 minutes you will be logged out.

Related Links ยปProfiles: Online up to 15 Minutes after Log-off

My question is can someone still be showing as online if they did not log off but left POF open on their pc after 2 hours or so????

After 15 Minutes or so you will no longer show as being Online.

.this technically shouldn't be able to happen -- unless inactivity is defined as something other than moving from page to page within POF.

The Load Balancer is causing Sessions to "Time-Out" being bounced between Servers the Admin spoke of on the previous Page of this Thread.

Session Time-Outs
Open Sessions hold onto Memory.

The minimum allowed value is 1 Minute and the maximum is 1,440 Minutes.

If someone is not doing anything in POF other than IM'ing some, would they still show as online?

Once you are IM'ing, you are connected to Userplane Servers and it makes no difference whether you are E-Mail logged-in or even whether your Browser is open or not.

So NO, they may well be in an IM Session, the log-in timed-out and the Link no longer showing.

Related Links:IM: Prevent Session Interruptions
 deniseangela
Joined: 8/15/2010
Msg: 43
PoF login Timeout
Posted: 8/17/2010 10:00:53 PM
Been there, now if I'm going to do a long detailed note I do it in word then copy and paste
 CountIbli
Joined: 6/1/2005
Msg: 44
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PoF login Timeout
Posted: 3/10/2011 12:35:46 PM
I've been on PoF and have never had this login issue until a couple weeks ago. Has something changed? I get logged out in far less than 15 minutes.
 JDC61278
Joined: 6/23/2011
Msg: 45
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PoF login Timeout
Posted: 6/25/2011 8:18:22 PM
I just joined and twice now I've been on the site working actively for 30 or 40 minutes and then spend some time writing a message. When I hit send I am logged back in and the message is gone. Even if I hit the back button my message is still gone. Very frustrating!
 windsong196
Joined: 10/23/2010
Msg: 46
PoF login Timeout
Posted: 7/11/2011 9:47:24 PM
I'm on blackberry and ever since about 2 days ago I have to log back in every minute or less, so everytime I click on my inbox I am asked to log back in, can be within 15 seconds even...just in the last couple days since the othere big blacberry issue seemed to have been solved, what di I do or who do I report to?
 *Cowboy*
Joined: 4/28/2006
Msg: 47
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PoF login Timeout
Posted: 7/12/2011 3:59:16 AM
^^^ try customer support at csr@pof.com

Cowboy
 aareavis
Joined: 8/13/2010
Msg: 48
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PoF login Timeout
Posted: 7/12/2011 1:10:30 PM
This is really annoying me too. I just TRIED to take the Relationship Needs Assessment. When I clicked submit, I was redirected to the login page. I clicked back and my answers were still there, like when I take too long to write a message. However, since I am on a phone, I have no 'print screen' function so I couldn't copy and paste my answers like I would do with a message. I'm severely annoyed right now.
 RichardL89
Joined: 6/10/2011
Msg: 49
PoF login Timeout
Posted: 7/12/2011 2:09:06 PM
Yeah me too. I'm on a computer and if I click on sent messages, or inbox I have to log back in. Sometimes even on the viewed me section I get logged out then have to log back in within seconds.

 mindscrape
Joined: 1/20/2011
Msg: 50
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PoF login Timeout
Posted: 8/2/2011 4:32:11 AM
I am not so server savy about what constitutes inactivity. when i am actually trying to write a post or respond to an email i might write a little longer post then the system times out. What about a warning or if i have written a post and press the post button only to find i timed out then keep what i wrote let me sign back in an finish. Or do you allow a poster to write a post first in a word processor and then cut and past it to the post so as not to loose anything ?
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