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 BigFish
Joined: 3/27/2001
Msg: 1
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POFs NEW INSTANT MESSENGER 5-31-2011 Post Problems HerePage 1 of 19    (1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
Plentyoffish IM is now up. List all your issues here, given the thousands of different browsers and machines out there I know there are going to be a lot of issues.



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If you're unfamiliar with how to use the IM, please read the How To Chat FAQ



 miss_allison
Joined: 2/25/2011
Msg: 2
Plentyoffish IM
Posted: 5/30/2011 2:42:23 PM
off to test it now - cheers

testing... hmmm.... where is the spot for our pic to be shown during conversation?
normally doesnt it show a pic of the person you're talking to and a photo of yourself?

i also LOVE how you can have mulitple conversations running in 1 window with tabs instead of a bunch of different pop ups

also to be a bit nitpicky, i wanted to point out the large image of our friend we are connected to... it squishes their photo a bit... for lack of better term - funny

**** the one thing i would do is add sounds... ie: typing sounds or a beep or something when they message you back... - almost maybe make the window flash when theres a message (in the bottom tabs part of the page) - does that make sense?

it also would be cool if it would sort folks on your chat list according to if they are online / offline - basically move them to the bottom of the list if they go offline - edited to add: i see there is a place to have chat sounds enabled... which i do have enabled - but it is still silent... hmmmm

opps and i'll have to test again but i think once you've gone live to cams, if you shut the cam window it totally closes the chat window - i'll test that again soon to verify
 lovingliferightnow
Joined: 9/23/2009
Msg: 3
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Plentyoffish IM
Posted: 5/30/2011 8:47:04 PM
Wow, slow! The new IM system does not show if the other person is typing or not either.
 miss_allison
Joined: 2/25/2011
Msg: 4
Plentyoffish IM
Posted: 5/31/2011 4:52:12 AM
ahhh yes, that was an excellent feature on the old one
 *Cowboy*
Joined: 4/28/2006
Msg: 5
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Plentyoffish IM
Posted: 5/31/2011 5:31:37 AM
based on actual experience with people I know that live on these chat programs all day I think the most useful feature would be to know how many chat windows they had open talking to other people while chatting with you. (wink)

Cowboy
 1954Man
Joined: 7/20/2009
Msg: 6
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 5/31/2011 10:32:49 AM
First let me say that I am running windows 98se with ie 6. When I click on the chat it comes up with a big white box suggesting I install the latest flashplayer. I know I have flashplayer but can not find the version. Is there a version that will work with my os? everything else works great with no problems or concerns.
 *Cowboy*
Joined: 4/28/2006
Msg: 7
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 5/31/2011 11:04:03 AM
^^^^ Check with the adobe website that makes adobe flash to see if they have a version for you. We don't make or support adobe flash here.

Cowboy
 1954Man
Joined: 7/20/2009
Msg: 8
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 5/31/2011 11:19:02 AM
I am only asking here because I could not find what I was looking for on the adobe website. It does look to me that the new im does require a version of flashplayer to operate since it is asking me to install it and was wondering if I can even upgrade because of my system.

 JamesH51
Joined: 10/2/2009
Msg: 9
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 5/31/2011 6:19:16 PM
Not working at all now. Window pops up but shows a little Adobe Flash Player icon at top of that window. Mac OS X 10.4.11 (NON-INTEL).

Some of us do not own Intel-based Macs and won't for many years to come. The support needs to be there.
 EllieJL
Joined: 3/27/2009
Msg: 10
Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 5/31/2011 6:31:20 PM
I hate the new chat - I can't tell if someone wants to chat because there is no sound. It used to give a sound and it does not anymore and Yes, I have checked the settings.

I don't like you can't tell if the other person is typing, it sucks.

I'm using Chrome 11.0.696.71.
 AlwaysUnique82
Joined: 7/1/2010
Msg: 11
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 5/31/2011 9:46:51 PM
Yes I use the same version of Google Chrome. I can only send 1 IM & then it says that my session has expired & that I need to log in. I checked & I was indeed logged in. I even logged out & then went back in all to no avail.
 willytsi
Joined: 2/22/2007
Msg: 12
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 12:13:50 AM
I ran into an issue where it kept telling me that my session expired and that I needed to log back in again. Actually logging out and back into PoF did not do anything. I ended up just being lazy and clearing all of my cookies (I'm assuming clearing just PoF's cookie would have sufficed). It seems to work now, but I hope I won't have to do that often... that would be rather troublesome .
 scepticfairy
Joined: 3/3/2010
Msg: 13
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 4:48:01 AM
Just tried the new messenger - very slow, jerky, it didn't register all the keystrokes, can't see when the other person is typing. (I like the fact that this one has time/date stamps not all bad!!)

Whilst the old messenger wasn't perfect (no time stamps in particular) at least it didn't stick like this new one. Hopefully this is just a teething problem with it being new!

I am on W7 64bit, IE8.
 scepticfairy
Joined: 3/3/2010
Msg: 14
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 4:59:58 AM
Also, there doesnt seem to be an option to copy the "chat" ie, keep a record of the chat. In the old version you could double click to copy and then paste the clipboard into a word document and save that.

Or did I miss something!?
 coolgeorge21
Joined: 9/16/2010
Msg: 15
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 8:55:46 AM
chat does not work?


As you can see in this thread the new chat is working for others here. You gave us no usefull information here. Are you having a problem today? If so can you be a tad more specific?
 EllieJL
Joined: 3/27/2009
Msg: 16
Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 9:24:28 AM
I have been able to 'chat' with the new beta app, but here is what they need to fix. A little box does pop up that says this user wants to chat, and you select yes or no.

The problem with that is there is no sound that you can hear and the pop-up box only shows on the POF page. I don't live on the POF page, I always have several other pages open, so unless I sit and star at the pages on POF, I don't see and definitely don't hear any sounds that indicates someone wants to chat.

Isn't there supposed to be sounds? Why does the popup only show on the POF page?
 *Cowboy*
Joined: 4/28/2006
Msg: 17
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 10:49:23 AM
The app is NEW this thread is to work out "possible" bugs. It may take days or weeks.

At least Markus says we wrote this one unlike the last IM app we had here (userplane) so that HOPEFULLY we will be able to get this one sorted out better.

This is NOT going to probably be a quick fix for some problems. Soo everyone be patient and focus on thebig picture here. At least this time we wrote and own the software so it will hopefully be able too be fixed down the road at some point and will be usable by more people. The last chat tool was just flaky and often worked for no one here for weeks at a time and never worked for many at all.

We want constructive posts DETAILING problems your having as well as suggestions for enhancements. Demands to return to the old IM tool will simply be deleted. We are not returning to userplane. The goal here to get the bugs out of the new Instant Messenger tool developed by POF.

Cowboy
 Ferri9nyaol
Joined: 4/19/2011
Msg: 18
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 11:22:13 AM
I'm honestly not to sure about how to make a post, whether it's the "post reply" button or something I haven't found yet. So excuse me if this actually responds to someones post instead of simply posting a new comment.

The new chat definitely has some bugs that need fixed. A lot of times when I try chatting with someone the chat box/invite won't appear on their screen. It's happened to me as well where she claims to have written to me and nothing appeared. It took me several tries yesterday before we were able to chat.
I'm also curious if I'm the only one having difficulties with the webcam option. We both had our webcams plugged in and ready to go but for some odd reason the window for it would pop up and say neither pf us had webcams. Has this problem occurred with anyone else, or am I just one of few?

I noticed a few people had trouble with the sound or alert as you may call it; I figured out a way to make it work. If you're talking to one person you only get the alert once, but try starting a new chat, even if you're not actually talking to that particular person. Just open a new chat leave both open. When you're waiting for a response click on the other chat tab. When the person you're chatting with responds you'll hear the alert. I guess it might not be the best method but it's worked for me. I'll be reading through this forum quite a bit, so let me know if it works for you or if you'd like me to explain a little better.
 lovingliferightnow
Joined: 9/23/2009
Msg: 19
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 7:26:21 PM
You might need to reinstall Adobe Flash Player. Go to Adobe and download the latest version for your system and yes it IS still supported.
 lovingliferightnow
Joined: 9/23/2009
Msg: 20
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/1/2011 7:28:46 PM
Webcams are NOT working yet it appears. Im on a PC with Windows 7 and my cam works with everything else but this site.
 *Cowboy*
Joined: 4/28/2006
Msg: 21
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/2/2011 9:50:00 AM
^^^ Your basically beta testing a newly written application and it may not be all sorted out for a couple MONTHS here. Please post SUGGESTIONS for new features as well as bugs in the existing software. We appreciate your feedback.

Demands of any type such as to bring back the old software will be deleted on sight.

If the IM is not working for you verify you have a recent copy of adobe flash. Popup blockers are disabled. Post details of what EXACTLY happens when you try and IM and include details of your platform such as OS, browsers tried etc... TRY A DIFFERENT browser if possible! If you use IE try FireFox. There appears to be probs for example right now with Chrome so try another browser for now while that is worked on.

And PLEASE read the previous comments before you post! If the problem has already been reported don't just basicaly say "Yeah ME TOO!"

We do not need to waste space here reporting the same suggestion (like adding a sound when you get an IM) Over and Over! We got it already.

Cowboy
 theone906
Joined: 11/19/2010
Msg: 22
Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/3/2011 8:39:53 AM
I don't hear a noise signal when I send out the message on IM. So, I'm sure the other person will not hear if they get an IM if they are not near the computer. I see the member pic in the same In window. I guess they compile in on place. If I were to IM with more than one, there should be a way to differ between the two. Like one lights up with a signal when that member is sending a IM. Also the other platform had the ABC so you were able to see when the other party was typing to you.
 JLH5150
Joined: 3/7/2011
Msg: 23
Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/3/2011 12:12:05 PM
Main problems I have noticed with the new chat window.

It seems to pop up, sometimes behind the main website and I cannot see it, I tried chatting with someone both last night and today and it kept asking multiple times to accept the chat in a small window on the bottom right of my screen.. if the chat window gets moved to the background the other person or myself has no way to know if a message has been sent or received. Closing the chat and re-opening it doesn't see m to log you out.. so if someone loses you you can't try to start a new chat to reconnect to them.. it just keeps you logged into the old one.. even logging out of the site and back in doesn't help.

In the future you may want to have some folks beta test new features instead of doing live testing for everyone.. I personally never had any issues with the last one.

 *Cowboy*
Joined: 4/28/2006
Msg: 24
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/3/2011 1:07:58 PM

I personally never had any issues with the last one. I personally never had any issues with the last one
Lucky you we had a 70 page long thread on the old one that would quit working for some for weeks at a time and never worked for many at all.

The old was a leased piece of software so it could not be modified and made support difficult. Admin has said they did write this one but tracking the problems down will take a awhile for reasons that should be obvious.

Extensive testing for a product like this on a many platforms and configurations possible with a very small staff would not of been prudent in this case.

I am thrilled we actually wrote and control this software so that we have a chance at having something that hopefully work correctly for most of us even if it takes a few weeks to get most the major glitches out. The old one was just beyond flaky.
 rickmonk
Joined: 5/22/2011
Msg: 25
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Plentyoffish has a NEW INSTANT MESSENGER 5-31-2011 Post comments or problems on IM HERE !
Posted: 6/3/2011 8:56:54 PM
nk the chat feature is a bunch of crap i have been a member for a while and no one chats so i think i will drop my membership



Here's a novel approach - email them! Then invite them to chat on MSN or Yahoo.
Show ALL Forums  > Plentyoffish Site/Suggestions/Help  > POFs NEW INSTANT MESSENGER 5-31-2011 Post Problems Here