|Required Tipping???Page 1 of 8 (1, 2, 3, 4, 5, 6, 7, 8)|
|I'm highly insulted. I was just informed that my manicure place requires tips. I have never heard of such a thing ANYWHERE. Tip means (for those that may not know) To Insure Promptness. Here's what happened:|
I went to get a pedicure and manicure. I had the Pedi done out of the blue- I never get them, but decided I'd give myself a treat. I also had my manicure, just a fill in that I get every two weeks. They did an okay job (a few things I didn't particularly like, but I'm not extremely picky.) and I gave my usual tip to the girl. My nails got screwed up because they didn't allow me to dry long enough, and I was prepared to leave. My total after the spa pedicure and regular manicure was $85. (I know that may seem like alot, but I live on the east coast where EVERYTHING is more expensive than the rest of the country. Cigarettes are alomst $7 a pack in NYC.)
So I get up to leave and the manager follows me outside, asking to speak with me. She said, "You didn't satisfy their service today?" I said, "I didn't satisfy THEIR service?" I thought I'd misunderstood her. She said that's correct. She asked if there was something wrong with the job they did. I told her, "Well, since you ask, they put the wrong color on my nails, they've gotten messed up because they weren't allowed to dry long enough, and I got shorted on my massage, (They give a free shoulder massage as you dry your nails) to start, why?" She proceeded to tell me that my tip wasn't enough. That they require a certain percentage and that I didn't meet that. I told her that I just gave her $85 dollars in business plus the tip, and she wants MORE money from me? I asked her if it was a suggested amount or required, and she told me it was required! I asked her how much more money they wanted from me, after what I just spent, and she said the minimum. I said okay, and turned around leaving her standing there looking about as dumb as she sounded.
Has anyone ever heard of REQUIRED tipping? I've heard suggested tipping quite a bit, and I do tip well if the circumstances require it. I get good service, I tip, bad service, I tip less- but never NOT tip. I am so insulted that after giving them all that money, she has the audacity to come and ask for more! For just getting my nails done, at that! Some stupid thing that I don't even HAVE to do, I do it because I enjoy it. Like eating chocolate truffels at 2am, while watching Sleepless in Seattle for the 20 millionth time (or something like that...)
Anyway, am I out of line or is she? Tipping has NEVER been required as far as I know, and who am I to satisfy THEIR service? I'm the one paying for service, they provide ME with service, right? I mean, what if I went to get a haircut and they didn't like my (optional) tip? Would I get a bad one? Or none at all? I'm shocked. Someone else comment and tell me if I should feel inclined to give more money, or if that lady was way out of line.
Posted: 2/25/2006 11:52:04 AM
|OMG - never go back there again! Tips are NOT required! I have never heard such udder bull sh*t!|
What do they think the $85 is for? A job partially done?
I tip if the service is good - period!
If I had someone screw up my mani the way they screwed up yours I wouldn't have given them squat! They should be grateful that you gave them anything at all.
Find a new place to go.
Posted: 2/25/2006 12:07:01 PM
|It all depends on the area of town, the demand / wait at the establishment.|
I've heard in past 15 years or so that restaurant tips are reported as being a certain percentage to the IRS. That's stupid. I sometimes over tip and sometimes right on or a hair less than they expect. The IRS should expect it to always be low; to err to the benefit of the waiter.
Now, in finer dining places, the captain waiter has to tip out to the bartender, assitant waiter or bus boy, again, a percentage. While, years ago, this was up to the waiter to tip out the amount they deemed service as due.
The system is out of balance no doubt. As far as hair dressers and nail techs, I think the percentage should be lower and the rate of wages a portion of the charged fee.
But that may not be the case in all salons.
Just to example how different it is in any given establishment... I worked, in 1978, in a fine dining place in Houston - The Great Caruso. There was a waiting list to work at that establishment. I had to pay 10% of my charged tips - to the management - just to GET to work there. There was NO hourly wage. But the tips there were at least $100. a night while the cost of living was much lower than now.
Posted: 2/25/2006 12:11:06 PM
|i wouldnt go back.|
you should never be required to tip.
here is my story from last month when i went to west edmonton mall
my boyfriend and I met up with two buddies that were waiting for us at hooters. They had some drinks and when we sat down we orded two pops, waited forever for our pops, we decided to get some wings. ate them and waited forever for the bill. She brought it out and set it on the table without saying anything so we all pulled out money and put it on the table. she came back and picked up the bill and looked at the money and turned to me and said " is there even enough money here" we just looked at her... The bill came to 63 something we put 70 dollars down in bills and change. She then proceeded to count the money and then said rudely "exact change" and crumpled the bill up and threw it on our table and walked away with the money. I was so mad I got up and started walking out of the resturant and she came back to the boys and started yelling at them. She said " for your information I have to put 7 percent of all tips into a fund for the whole resturant so basically now i have to pay for you guys to eat here." my buddies just looked at her in disbelief. I dont know if she miscounted the money or what but we gave her a 6 dollar and something tip for poor service. I think she thought we didnt give her any tip at all. I was embarressed that she would yell at us like that in front of customers and make us look like we never tipped. we just walked out and we wont be going back. how rude of her.
If you are not giving good service then how dare you think you should be deseverved a good tip.
Posted: 2/25/2006 12:16:28 PM
|If a "tip" is mandatory then it's no longer a tip, it's part of the price. Posting a list of prices saying that such-and-such service costs $10, and then expecting you to pay $15 for it is probably against the law in most places. Definitely find a new salon.|
Posted: 2/25/2006 12:19:27 PM
|Girls, I remember the old days when a single woman wouldn't get waited on until the manager or the customer made a "hurumph". It was suspected that women didn't tip.|
I made it a point to always tip the expected percentage or more and frequent a place, so they recognized me, and knew to give me good service.
Recently in New York, the hotel breakfast cafe gave me lazy service on the first couple of days. Finally I engaged one of the waitresses in conversation and I got better service from then on out. See, it goes both ways. Waitresses typically don't get tipped as much as waiters. Now that's really sad.
Posted: 2/25/2006 12:47:33 PM
|wow that's horrible. i tip my hairdresser and i guess its up to the person if hey want to tip or now after a manicure/pedi. etc, but to follow u out and harrass you almost, thats outragous. i agree, never go there again.|
Posted: 2/25/2006 1:02:04 PM
Tip means (for those that may not know) To Insure Promptness. Here's what happened:
This is correct, but what you may also want to note is that a tip (by it's original definition and nature) is supposed to be paid before the service instead of afterward. The individuals who displayed the larger tips were served before the people with small tips. That's where "to insure promptness" comes into play. Now that our customs have changed, we really shouldn't be calling it a tip anymore. It is more accurate to call it a gratuity, since what you are really doing is showing gratitude for the service that you have already received.
My suggestion to your problem: Learn to cut your own nails. Just kidding.
Posted: 2/25/2006 1:10:06 PM
|There is a place up the street from me where I used to get my nails done that (say the bill was $25) If I would give her 2 $20's, she wouldn't give the change back unless I asked for it. Ususally places would hand you the change back,then you give whatever for tip. I quit going to that place real quick!|
Posted: 2/25/2006 1:16:19 PM
|when my son & friend took their senior prom dates out to dinner...they went to a nice restaurant and (since he was raised to always tip according to the service received)...they left a pretty nice size tip. problem was...this was before the era of debit/credit cards in everyones wallets & they ended up having to give some change to come up to the 20% he wanted to leave. the waiter followed them out of the restaurant...remember, they had dates with them!....and screamed obscenities at them and threw all the coinage all over the parking lot. this was about 15 years ago & a 20% tip (especially from teenage boys) should have been considered huge! he was so insulted & embarrassed that he (& I) spread the word all over town about this & called the manager the next day. he still is a very good tipper, but has never forgotten that insult. what difference does it make...money is money. it's not like he left 1 cent as an insult for bad service.|
Posted: 2/25/2006 1:45:42 PM
|what had the manager said? do u know if anyhing became of that waiter?|
don't tell me a story like that and not finish. haha
Posted: 2/25/2006 1:49:41 PM
|You have to earn your tip. If you want a tip, give great service with a smile. People who "require" tips seem to forget we didn't have to go into their establishment in the first place. We could have gone elsewhere. Requiring tips ensures that in my opinion.|
Posted: 2/25/2006 1:53:42 PM
|Find a new place to go.|
Phone ahead, make an appointment under a fake name, then when you ask the total amount, casually slip in, "Is the tip included in the price, or is it a personal option?"
They'll be frank with you, because they want your money. Regardless what the answer is, cancel the appointment, tell them you don't like that option, (regardless what their answer is) and just walk in instead of making an appointment.
Posted: 2/25/2006 4:21:22 PM
|RSwindol- I know that it used to be that you tip before you're served, to insure promptness. I watch the Food Channel alot, and they had a show on some kind of restaurant, and they had said that back in the day they did that. Not too many people do know that. |
Also, I WOULD do my own nails, but I'm not sure exactly what the stuff is that they use. (they put this gel stuff onto make them harder.) They won't tell you what kind it is, either. I've done alot of research on the internet, and I have an idea, but I need to know for sure. Otherwise, I would do it myself.
I called a friend who literally throws money away in tipping. She is notorious for over tipping, because she can afford it. She was very poor at one point, and now that she's not, she kinda feels like she should give it away now and then. I asked her about it, and she said tipping should never be required unless you know that that person depends on the tips for a living, like waitstaff in most states. They only make like $2.13 an hour, and they get the rest in tips. Other than that, you tip according to how you feel your service is, and if it's just okay, go about 12-15%. But for those that make at least minimum wage an hour, tipping is very optional. My friend was shocked. (Also, you have to claim tips to the IRS as income, because technically it is. And you have to pay a certain percentage based on the amount you claim. But no one ever told me I had to admit to making as much as I did...and the IRS isn't gonna side with anyone over making money. It's what the IRS does, and they will side with themselves.)
I called the nail place and informed the woman how insulted I was and that tipping is NEVER required. She told me that the girl felt humiliated. I told her that she was wrong for making the girl think she was owed anything by me, that I paid her to perform a service for me and I don't have to tip ANYTHING if I don't want to. I told her that I would never be going there again.
Posted: 2/25/2006 4:27:39 PM
for tipping etiquette...
Posted: 2/25/2006 4:37:43 PM
|Okay I got curious so started looking up tip in the Dictionary.|
Gratuity: a sum of money, often a percentage of the total billed, given to a server, porter, etc for a service or favor; tip. See Gratiutious.
Gratiutious:1 granted without obligation 2. without cause or justification; uncalled for.
So, tip is actually short for Gratiuty. The ediquette is a percentage of the bill. HOWEVER, one is not OBLIGATED to give the tip. It is money given without cause or justification. A gift. And for someone to tell you how much to spend on a gift is just rude.
I'd never go back to that place again.
Posted: 2/25/2006 4:54:06 PM
|It shouldn't be difficult. If they had no notice posted, you owed nothing.|
I've been to restaurants in NY.NY, years ago, that posted a notice that stated their policy. They tacked on a gratuity for groups over so many people. This you knew going in.
Once again, No notice posted anywhere, you owe NOTHING!
Posted: 2/25/2006 5:08:24 PM
|i will tip my bartender a 20 on the first drink so i will always get served right away|
Posted: 2/25/2006 5:09:36 PM
|I don't have the answer myself, but this month when I send the check off to the child I sponsor I'll ask if they have that problem in her village. She will probably get a boost knowing someone else has problems worse than her own.|
Posted: 2/25/2006 5:41:41 PM
|The day my nail tech tells me I did not tip enough will be the day I discontinue my service with her as well as all the good referrals, along with a very vocal letter to the editor to our local paper and online news site.|
Tipping on the whole has gotten way out of hand. It is now an expectation that service employees receive a tip, instead of tipping a person to show them how thankful I am that they went above and beyond, and made my experience a very pleasant one. This is what I am against, the expectation of a tip. I've heard about how servers in restaurants now have to divy up their tips to the bus person, dishwasher, hostess etc., and how they rely on their tips to live because the employer does not pay them enough. My position on this is.......IT IS NOT MY JOB TO SUPLIMENT THEIR INCOME! Sorry for the caps, I just feel very strongly about the entire tipping issue. I was in a low end paying job, I knew I had to make a choice to improve my financial situation to better support my son, so I went back to school to better myself......imagine that eh.
Find a new nail tech, one who truly appreciates your business.
Posted: 2/25/2006 5:55:01 PM
|There is no right or wrong when it comes to tipping, just common sense. Also note that tipping is an option, not a must. There are circumstances that are obviously not as simple as black and white. Use your judgement when deciding to tip or not to tip.|
Tips should be accepted, not expected.
Posted: 2/26/2006 8:26:39 AM
|Coffee- my thoughs EXACTLY!!! And I understand that people need to make tips for a living, but it's not my problem if they don't make enough. |
There were NO signs at this place about required tipping. The ONLY sign about tipping was one saying they've recently changed their policy to cash only tips. After thinking about it- I used to be able to put it on my credit card- I wonder if that's not a tax thing. If they have less income from tips on the books, then they pay that much less in taxes. These girls hafve to make at least $10 an hour, so they don't even have to claim their tips.
Posted: 2/26/2006 8:54:17 AM
|I filed a complaint with the BBB. After doing some research on required tips, and unposted regulations, they are so in the wrong.|
Posted: 2/26/2006 2:58:32 PM
The ONLY sign about tipping was one saying they've recently changed their policy to cash only tips.
The reason they dont want credit card tips (in my opinion) is because the establisment pays a percentage fee to the Credit card proccessor. Most rates are between 1.5% and 2.5% of the amount swiped. If you tip $3.00 on your cedit card, the employer is paying 4.5 - 7.5 cents to the processor for your tip. It may not seem like much, but think about when it adds up. If a restaurant has $250,000 annually in tips run through the terminal, then they are paying anywhere from $3,000 - $5,000 in fees directly associated with those tips.
Tipping is NOT required, but I can see where a business owner would want tips to be cash only.