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re28
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Joined: 5/9/2006
Msg: 1 | |
| pages freezing up
Posted: 7/4/2006 11:05:45 PM | i'm using internet explorer version 6.0 and often the page will freeze, i'm unable to do anything and then when i try and close the page i get a message up saying the page is not responding, i then have to choose "end now" or "cancel". after pressing end now about 10 times, the page finally closes and i have to start all over again.
because this was happening often, i decided to install firefox because i'd heard very good things about it, but now it's happening with that too. i do prefer firefox, but can't be doing with the page always freezing.
i wondered if anyone knew what this meant, or if anyone else had this happen to them? | |
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| pages freezing up
Posted: 7/5/2006 8:00:31 AM | Delete all your Cookies and Temporary Internet Files.
Do an IP Release:
Here's How:
Click the Start menu button on the Windows taskbar.
Click Run... on this menu.
If the computer is holding a current IP address, type 'cmd' (without the quotes) in the text box that appears. A command prompt window appears on the screen.
Type 'ipconfig /release' to let go of the address.
Shut down your computer, and either turn off the switch on the back of your computer, or pull the power cord altogether.
Cut the power to your DSL/Cable Modem.
Wait 5 minutes ...
Power up your DSL/Cable Modem.
Turn on the switch on the back of your Computer, or re-plug the Power Cord.
Restart the Computer, surf as usual.
This would be the very first step to undertake to resolve that Problem.
Should your Webpages continue to freeze, the following could also be the source of the lock-ups:
* Adware/Spyware, Trojans or Virus'. * A Firewall Configuration Issue or Corruption. * Operating System Corruption. * Corrupt Display or Network Card Driver. * A Bad phone cord/wire or Network Cable. * A damaged Video or Network Card. * A Problem with your ISP's Modem, Equipment, or Lines.
The are also a number of other Possibilities far less common than the above, such as 'Overclocking of the CPU or Motherboard', dying 'Power Supply' or other Hardwares on your Computer. | |
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re28
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Joined: 5/9/2006
Msg: 3 | |
| pages freezing up
Posted: 7/5/2006 11:34:50 AM | | hi thanks for all that information, i'll follow the instructions you've given and see how it goes. | |
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| pages freezing up
Posted: 7/7/2006 1:34:57 PM | If the above doesn't work, I'd start by pressing Ctrl-Alt-Del, going to 'Task manager' and clicking on the 'performance' (I think that's what it's called - can't check it at the moment).
This should give you lots of pretty drawings (they're graphs of how much you're using certain parts of your computer at a given time) and if any of those are at or near 100% it will give you an idea about what to investigate next, or if none are then that's useful info too.
:-)) | |
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| pages freezing up
Posted: 7/7/2006 11:05:10 PM |
Here's How:
Click the Start menu button on the Windows taskbar.
Click Run... on this menu.
If the computer is holding a current IP address, type 'cmd' (without the quotes) in the text box that appears. A command prompt window appears on the screen.
Type 'ipconfig /release' to let go of the address.
I use this method to Release/Renew the IP as well but have been wondering if the better way to go would be to Right-Click on the Local Area Connection icon and select "Repair" to let Windows do the job. When you click on "Repair", Windows perform more than just Release/Renew. It also flushes the DNS cache, re-register the DNS plus some other goodies not available in the Command Prompt options. Just a thought. | |
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re28
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Joined: 5/9/2006
Msg: 6 | |
| pages freezing up
Posted: 7/8/2006 12:05:12 PM | i right clicked on it and it says "windows could not finish repairing the problem because the following action cannot be completed: Renewing your ip address.
for assistance, contact the person who manages your network". | |
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| pages freezing up
Posted: 7/8/2006 12:40:36 PM | This definitely is an IP Address acquisition issue. Are you using a router between your computer and your Cable/DSL Modem and did you try Ticketoride's suggestion as quoted below? Have you checked the LEDs on your Cable/DSL modem (and router if you have one). I have a DSL Modem, but a Cable Modem may be similar. If it's a DSL Modem, there should be Link/Activity LEDs for both the DSL signal and Ethernet signal. Both Link LEDs should be steady ON while the Activity LEDs should pulse when you access new web pages. If there is no DSL Link LED, then there is a signaling issue with your ISP. The Ethernet Link LED should alway be ON when you connect your computer (or router) to the DSL Modem.
BTW, how do you get to POF forums if you're having Internet problems? That's a neat trick.
Shut down your computer, and either turn off the switch on the back of your computer, or pull the power cord altogether.
Cut the power to your DSL/Cable Modem.
Wait 5 minutes ...
Power up your DSL/Cable Modem.
Turn on the switch on the back of your Computer, or re-plug the Power Cord.
Restart the Computer, surf as usual.
PS: You once had a problem with MS Office 97 on WinXP, did MS Office 2000 work for you since you never replied back to that thread about the results?? | |
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re28
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Joined: 5/9/2006
Msg: 8 | |
| pages freezing up
Posted: 7/9/2006 1:04:25 AM | oh the MS problem is now sorted thankyou, i borrowed MS office 2000 from someone and it's installed fine, so obviously office 97 wasn't compatible with my version of windows which is why it wasn't installing, but all's fixed now!!!!
i haven't yet tried unplugging the modem, i keep forgetting everytime it comes to shutting down the pc. i can still get onto the internet fine, it's just sometimes when i try loading different pages up it comes up with an error, and the cursor turns into like a salt timer thing, if you know what i mean???????? and won't let me do anything. so right now pof is working ok, usually it's kids websites i go on with my son, when i click to play a game with him, it freezes up and that's when i can't do anything and the page says "not responding".
i do have a router i think lol ( a thing that connects the phone line to the modem?????) and all the lights are on on the modem and working fine.
this has actually been an issue for a while even before i changed the ISP. sorry i'm not much help, everything seems to go wrong with my pc, only i can't give very much information because i've no clue about computers at all, only how to get onto the internet lol!!!!
i do honestly think i need a new pc, to start over again, because just as i sort out one problem, another comes along.
the biggest ongoing problem i have is at startup, how slow the pc takes to turn on, i have to wait about 10mins before i can get onto internet explorer or firefox. i've unticked lots of things on startup and turned off system restore, but it's still as slow, maybe this is a memory issue, something i've posted about before!!!! | |
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| pages freezing up
Posted: 7/9/2006 7:52:27 AM | | RE28 my stepdad has cable and he always turns his pc off when he is not using it. Everytime he would turn it on it would boot up mostly then like you stated it would die and reboot after a few minutes. I know his settings well .....the problem was his firewall and the cable modem all i had him to do is unplug his modem and let the pc boot up completely then plug in the modem and not a reboot problem since. The problem was the cable has a continious connection and you're bring up a firewall that is being hit before it can authenicate the modem 1st, therfore it shut down the connection......as for running slow if you've cleaned it all out then it does sound like a memory problem reason being most games are memory hogs...... | |
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| pages freezing up
Posted: 7/9/2006 9:56:48 AM | i can still get onto the internet fine, it's just sometimes when i try loading different pages up it comes up with an error, and the cursor turns into like a salt timer thing, if you know what i mean???????? and won't let me do anything. so right now pof is working ok, usually it's kids websites i go on with my son, when i click to play a game with him, it freezes up and that's when i can't do anything and the page says "not responding".
i do have a router i think lol ( a thing that connects the phone line to the modem?????) and all the lights are on on the modem and working fine.
re28,
Yeah, it looks like a salt shaker timer, but it's really suppose to be an hourglass thing. When you reported in your last post that Windows could not renew your IP address, that's when I suspected a problem with you modem. Since you can (mostly) go on the Internet, but are having trouble intermittently, watch the LEDs on your modem when your surfin' is OK AND when it gets stuck. Is the Link/Activity LEDs still ON when your surfin' is stuck??? On my DSL Modem, I could see it losing the ADSL Link LED when Internet pages cannot load. If this happens, I'm usually on the phone giving my ISP shit for lousy service.
A Router is a standalone box that goes between your computer and your Cable/DSL Modem. The purpose is to allow sharing of one Internet connection to multiple computers. Most Routers also act as a hardware firewall for your local network, since by default, all software ports on the router is in "Stealth Mode", hiding your network from hackers using software to look for active IP addresses they can exploit. A Router is leased an IP address from your ISP and the Router (in turn) acts as a DHCP server to your local computers (i.e. the Router supplies IP addresses to your local computers that are different than the one supplied by the ISP). This is known as NAT (Network Address Translation).
If your computer is booting slow, try clearing out all the garbage in your Temp Folders. There is one under C:\Windows\, but don't overlook the one under C:\Documents and Settings\Your Name\Local Settings\. Also do a Disk Cleanup and empty all the files under C:\Windows\Prefetch. This Prefetch Folder is where Windows keeps a log of all the most recent programs you've used. The purpose is to allow Windows to startup programs faster, but if you've not used a particular program for a while, Windows may be prefetching the wrong files. Only delete the files, NOT the Prefetch Folder itself, since Windows need it.
I make it a regular exercise (when shutting down) to delete all History, Cookies, and Off-Line files in Internet Explorer, empty all Temp Folders, Clear all Document History, do a Disk Cleanup and Defrag. If this is done regularly, all files on your computer should be more compact. On my WinXP Professional installation, I have ZERO drive fragmentation.
The problem was the cable has a continious connection and you're bring up a firewall that is being hit before it can authenicate the modem 1st
This may not be true. A Cable/DSL connection is by definition Always ON (unlike Dialup), but I have never had this problem. My computer always boot even when it's connected to the DSL Modem during boot. | |
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re28
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Joined: 5/9/2006
Msg: 11 | |
| pages freezing up
Posted: 7/9/2006 11:44:37 AM | na112, so you booted the pc without the modem being plugged in? and then plugged it back in while the pc was still on?????? i'll try that thanks and see if anything happens.
i do delete temp files etc, i have ccleaner on the pc that does it all for me, and i've not needed to do a defrag for a while, i checked it again last night and it says it's not needed. but i will definately delete the things in that folder you mentioned, and see if that helps in anyway too, thankyou. | |
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| pages freezing up
Posted: 7/9/2006 2:34:29 PM | i do delete temp files etc, i have ccleaner on the pc that does it all for me, and i've not needed to do a defrag for a while, i checked it again last night and it says it's not needed. but i will definately delete the things in that folder you mentioned, and see if that helps in anyway too, thankyou.
It's a good idea to defrag even when Windows report that it's not needed because if you wait until it is needed, Windows may not be able to defrag properly because it may not be able to find enough contiguous sectors for a particular file. I also make it a point to defrag right after uninstalling a program and also defrag once I've installed a program. The point is: to compact the files on your HD as much as you can since every time you copy, delete, move, install and uninstall stuff causes files to be scatter across multiple sectors. | |
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re28
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Joined: 5/9/2006
Msg: 13 | |
| pages freezing up
Posted: 7/10/2006 1:51:50 AM | oh right thanks for that, i didn't realise i could still defrag even when it tells me it's not needed.
i think i need a new pc, i don't have genuine windows installed, it's only just started telling me so, so now i can't even burn cd's properly either!!!
seems i have alot of issues with this pc and it might be worth just starting all over again with a new one. | |
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| pages freezing up
Posted: 7/10/2006 8:15:45 AM | Hi re,
I remember you from "the slowest pc ever!!!!"
Let's see, you are running un-genuine XP pro SP2 on a system with an AMD 1.0GHZ Athlon processor and 128 MB of RAM. The last time you looked at the performance on the task manager it was using 4% CPU usage and 225MB of PF usage which is not good. Did you ever message griffin? He offerred some genuine help.
Go to http://www.belarc.com/free_download.html and download the Belarc Advisor. Most people really do not know what is in their system. The BA will provide that information and based upon that information, there may be a couple tweaks you can do to enhance performance other than increasing the RAM to 256 which will certainly help; 512 would really help.
You also need to right click on My Computer and selct Open. Then highlight the C drive, right click and select properties. As a rule of thumb, the used space which is displayed as blue should never exceed 80% the capacity of the drive. If you are using over 80%, you need to make some decisions; remove some stuff, increase the size of your hard drive, or add a hard drive.
In regard to the WGA Notifications, go to http://support.microsoft.com/kb/921914/en-us to learn how to remove it. Then make certain to turn off the automatic updates from M$. Why am I willing to bet you did not turn that off? 
Pages locking up, I am surprised your whole system has not locked up! 
Hang in there and don't sweat the small stuff. With computers its all small stuff. | |
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re28
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Joined: 5/9/2006
Msg: 15 | |
| pages freezing up
Posted: 7/10/2006 10:53:31 AM | "don't sweat with the small stuff"????? i'm about to throw the pc out of the window lol!!!
i'm not using more than 80%, i've just checked and it's only about a quarter in blue colour, the rest is pink, and free space it says.
i don't know whether i messaged griffin, but i had messaged someone, though i don't know his name and i'm gathering it was him who i added to msn, though he's never got back to me.
and, you're right, i daren't turn off automatic updates,. i did do it but when i searched to see if there were any updates, it said i don't have genuine windows so couldn't perform the search, so i turned it back on automatic again, and now they install fine. weird!!!!
since i last posted today i've tried installing msn version 8 but it's totally going wrong and won't log me in so i've uninstalled it and re-installed 7.0 | |
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re28
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Joined: 5/9/2006
Msg: 16 | |
| pages freezing up
Posted: 7/10/2006 11:00:31 AM | | i have just installed the belarc advisor, but the other link you gave me regarding the genuine windows notifications i can't do, because it says to go to add/remove programmes and click onto "windows-software" but i don't have that in the add/remove programmes, the only things i have with the name windows are "windows installer 3.1" and "windows service pack 2". | |
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| pages freezing up
Posted: 7/10/2006 12:19:22 PM | I THINK you have identified a problem but at the same time may have stumbled upon an answer for many with an ungenuine version of Windows.
If you have Windows 3.1 in your system with XP, there could be possible conflicts since the two operating systems use different file allocation tables (FAT). FAT is what the operating system uses to locate files on a disk. However, due to fragmentation, a file may be divided into many sections that are scattered around the disk. The FAT keeps track of all these pieces. Having both systems on your computer within the same petition could very well be a major source for your trouble.
In DOS systems, FATs are stored just after the boot sector.
Generally speaking, the FAT system for older versions of Windows 95 is called FAT16, and the one for new versions of Windows 95 and Windows 98 is called FAT32. Windows XP uses NTFS.
Regardless, because you have Windows 3.1, when the M$ site is looking at your system for possible updates, the 3.1 OS is considered genuine. Therefore, updates are allowed to be downloaded and installed to your machinne. The only thing that has to be done is determine which particliar file in 3.1 is being recognized as legit. Once that file is identified, it can be saved to a disk, then 3.1 uninstalled, and the 3.1 file returned to your drive. A good many of the issues with your machine should be resolved.
By providing that information, you have been more helpful that you know. 
The Belarc Advisor is a wonderful tool. 
Give me some time to learn whether I can isolate the file. If so, I owe you a HUGE  | |
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| pages freezing up
Posted: 7/10/2006 5:51:24 PM | If you have Windows 3.1 in your system with XP, there could be possible conflicts since the two operating systems use different file allocation tables (FAT). FAT is what the operating system uses to locate files on a disk. However, due to fragmentation, a file may be divided into many sections that are scattered around the disk. The FAT keeps track of all these pieces. Having both systems on your computer within the same petition could very well be a major source for your trouble.
JOCOLover,
I think re28 said she had "Windows Installer 3.1" on her computer, NOT the Win311 OS from the dinosaur's age. I believe "Windows Installer 3.1" is part of WinXP system of Automatic Updates. It may be a required component needed for Automatic Updates to download and install because I see "Windows Installer 3.1" on my WinXP Professional Installation (as well) under Add/Remove Programs (with a check mark in the box to show Updates i.e. All WinXP Updates since the release of SP2 that has been downloaded). | |
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| pages freezing up
Posted: 7/10/2006 10:37:53 PM | You are correct Pada.
From the M$ web site:
"The Microsoft® Windows® Installer is an application installation and configuration service. WindowsInstaller-KB893803-x86.exe is the redistributable package for installing or upgrading Windows Installer."
Full info at
http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-b838-de776fd4138c&displaylang=en
D_m! I was hoping we were on to something. | |
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re28
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Joined: 5/9/2006
Msg: 20 | |
| pages freezing up
Posted: 7/11/2006 12:09:35 AM | so in english, am i back to square one!!!???????? i totally don't understand any of this, like i say, i know nothing about computers at all, what should and shouldn't be deleted.
i know i'm angry because the last person to install windows for me was some guy from the yellow pages, claiming to be a professional, but clearly he's installed windows for me that wasn't genuine??????????????? | |
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| pages freezing up
Posted: 7/11/2006 12:32:33 AM | ^^^^^^Thank for the additional info JOCOLover.
D_m! I was hoping we were on to something.
Oh, well, let just continue trying to help re28.
As for the idea of having TWO Operating Systems on a single partitions is curious, but I have never attempted this before and I don't know what effects one might have on the other. In such an installation, which OS would boot first?? I'm kinda confused about this one. I believe Win311 boots off of its own Boot Sector(?) but if WinXP was also installed to the same partition, wouldn't XP's NT Boot Loader overwrite Win311 Boot Sector during installation???
Personally, I have three Windows Operating System on one of my PC, but they are installed to its own partition (installed from the oldest to the newest as MS says). I have DOS6.22/Win311, Win98SE, and WinXP Home, but they are controlled at boot using Symantec Norton's Boot Manager.
i know i'm angry because the last person to install windows for me was some guy from the yellow pages, claiming to be a professional, but clearly he's installed windows for me that wasn't genuine???????????????
re28, the issue is not whether you have a genuine Windows or not. I've given a friend a copy of WinXP Pro that I got from someone else. It did not have SP2, but he needed it, so I had the task of Slipstreaming WinXP to SP2 because SP2 wouldn't install on top of the original WinXP due to it's not "genuine" nature. The Slipstreamed CD installation works fine for him right now. There might be a problem with Automatic Updates though as MS might check for authenticity. What you need to do (if you still have your Window XP CD) is to re-install it, but do a clean install.
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| pages freezing up
Posted: 7/11/2006 2:16:52 AM | re28,
There is a tradeoff to having or not having a "Genuine" Windows OS.
A "Genuine" Windows would cost you $$$$ to purchase (or preinstalled on a PC you bought) but you would be entitled to your Updates from Microsoft.
A "Not Genuine" Windows would be free (from someone) but you may not be able to get Updates from Ol' Billy Gates. Most "Not Genuine" Windows are copies of Windows on Corporate Licenses. Microsoft is trying to crack down on people using such copies of Windows and any Corporate Licenses that has been compromised will be flagged and Updates denied to that license (I think). I also wouldn't put it pass MS to FUK with people's computers that use such "Not Genuine" Windows. If you have such a version, if may be wise to leave Automatic Updates Off and don't go looking (Manually) for Updates. Just a suggestion.
Having said that, if the person who installed Windows for you (previously) is a business, then he must provide you with a Genuine version of Windows (since you must have paid for it). If he does not, and he sells illegal versions of Windows, then his business could be in jeopardy. Check out your options for a Genuine Windows from that person first. Then report back to this thread. | |
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re28
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Joined: 5/9/2006
Msg: 23 | |
| pages freezing up
Posted: 7/11/2006 2:46:35 AM | it was about two years ago the guy reinstalled windows for me, he won't even remember me!! but i can give him a call and ask him about it, though i'm surprised it's taken until now to give me the warnings that my version isn't genuine!!
before he installed this, i had ME on here, but i have no cd's to reinstall anything. i was told XP was better so he installed that version for me instead.
if i turn off automatic updates, what could happen to the pc??????? they still install fine, it's when i turn it off and manually try to install them that windows gives me the error warning that windows isn't genuine. | |
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| pages freezing up
Posted: 7/11/2006 5:59:06 AM | Hi there Re, this is just something new from Microsoft, this is their way of tracking people who have not paid for their software. So its not a matter that it took this long, its a matter of its a new thing from Microsoft. I had to laugh cause it happened to the computers where I work. I just started working for them, and they made a huge issue out of "how they always pay for their software" and then I got that message. looooool
I hate windows, dont do them unless I have to....I prefer Mac's
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| pages freezing up
Posted: 7/11/2006 6:43:35 AM |
if i turn off automatic updates, what could happen to the pc??????? they still install fine, it's when i turn it off and manually try to install them that windows gives me the error warning that windows isn't genuine.
If you turn off Automatic Updates, nothing would really happen. Automatic Update is simply a schedule automation, nothing more. Upates can be done manually. However, not doing Updates at all means as hacker find more and more security holes in Windows (which they do quite often), your computer would be open to attack through whatever new security exploits that have been discovered. Being hit by the security breach would be like "being at the wrong place at the wrong time" (if you were not fully protected by Upates). If Automatic Updates works fine and you only have a problem with Manual Updates, then don't do Manual. | |
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