|eHarmony 7 day money back guaranteePage 1 of 1 |
|I couldn't figure out how to contact eHarmony when I first tried the site: all their emails said it was not possible to reply to that address, and the "contact us" page and the FAQ didn't show the contact. It turns out you have to click on accounts, and then there's a small "email us" icon.|
I'm preparing to write the BBB and could use your help did you see anywhere on the site about the 7 day money back guarantee? I only found out about the policy when I tried to cancel after 10 days. I tried 3 different days until I finally found their contact by googling "eHarmony complaints".
[I know that in my province there's a 7 day money back guar. for fitness clubs, only because I got pressured to sign a contract when I was younger -- they told me they wouldn't process it until I phoned back to confirm I wanted to go through with it...stupid me, huh. Then I heard the province had set up that policy for all fitness contracts because of the many high pressure sales complaints. So maybe eHarm's guarantee is a California state thing. ANyone know?]