| D-link problem...... your opinions?
Posted: 3/2/2007 9:16:27 AM | a friend asked me today to help him connect his desktop to his new d-link dsl router, he'd tried for 2 days without any luck. when i got there i checked his set up, its on a direct ethernet connection to his desktop. ran the setup disk for the router.......... dsl router is not detected on this computer........ hmmmmmmmmm
looked at the device manager and his realtek network adapter was disabled so i enabled it and repeated the above and got the same message.............. hmmmmmmmmmmmmmmmmmm
downloaded and installed the latest lan drivers for his motherboard and updated the drivers for his network adapter............ same message again.......... grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
has anyone had any experience with these routers? its a d-link dsl-G624T.
any help or comments will be appreciated | |
|
| D-link problem...... your opinions?
Posted: 3/2/2007 5:42:45 PM | Well the first thing to check is for a physical link. The ethernet cord should be connected the the router's 4 port block, not the one by its self. If there is a link, both the computer and the router will have a green "link" led lit where the ethernet cord is connected.
if that's okay, on the computer run cmd from the start-->run. type in ipconfig and it should give you an ip of 192.168.1.100. or something similar. then type 'ping 192.168.1.1' and if give replies back you are connected to the router.
if you can't get this far, try a different router, then you'll know if it's the computer or the routers problem. | |
|
| D-link problem...... your opinions?
Posted: 3/2/2007 8:22:21 PM | | The setup for the DSL router is likely for a USB connection, and would therefore not detect the modem. Make sure all phone lines are properly filtered, and that TCP/IP is installed and set for automatic settings. Power down all devices, bring the DSL online, then start the computer. The modem will have a light indicating internet connection (DSL, Internet, Link, WAN, Online, etc.) if this light is not solid, contact your ISP. | |
|
| D-link problem...... your opinions?
Posted: 3/2/2007 8:22:28 PM | | The setup for the DSL router is likely for a USB connection, and would therefore not detect the modem. Make sure all phone lines are properly filtered, and that TCP/IP is installed and set for automatic settings. Power down all devices, bring the DSL online, then start the computer. The modem will have a light indicating internet connection (DSL, Internet, Link, WAN, Online, etc.) if this light is not solid, contact your ISP. | |
|
| D-link problem...... your opinions?
Posted: 3/3/2007 8:48:42 AM | I installed one of these at my Mum's a little while ago with no problems.
I'm a little confused as to exactly what the problem you're facing is so can I just confirm - you can't even get the computer to 'see' the router?
You mention that you're using the setup disk and, to be honest with you, I never even touched it during installation (to avoid confusion, when I say installation I'm referring to physically installing the router where she wanted it and running cables, I'm not referring to the installation of software) as it's a network device and should therefore require no drivers itself (however, as you said, the NIC may require drivers).
If that's the case the only thing I can think of, other then checking the lights on the router and NIC for confirmation of a physical link, is the cable is either broken or is the incorrect type (it could be a crossover cable, for example).
Hope this helps. If you need any more info on what I did to install it just ask. | |
|
| D-link problem...... your opinions?
Posted: 3/3/2007 11:30:34 AM |
I'm a little confused as to exactly what the problem you're facing is so can I just confirm - you can't even get the computer to 'see' the router?
yes that's correct, all the lights are acting as they should, i checked the ethernet cable on my own pc in case it was faulty but that's fine to. network adapter is functioning properly with the latest drivers installed. network icon appears in the toolbar (not connected to the internet). everything is as it should be until i install the software cd that configures the routers settings, thats when i get the message 'router is not found'. | |
|
| D-link problem...... your opinions?
Posted: 3/3/2007 1:24:23 PM | Ok, well here's a couple more questions for you, hopefully one of them may hold a clue as to what's going on:
Does the PC get assigned an IP address? It's been a while since I had to check this on Windows (that's what your friend is running I'm assuming) but iirc the command was 'netstat' in Win2k.
Do you have all the adaptors (I think that's what Windows calls them) installed for TCP/IP?
I don't suppose you can borrow a router from elsewhere, that you know is working, so that you can test that his PC has all the required bits and bobs? (I'm talking software bits and bobs here, not hardware bits and bobs)
Hope this helps. | |
|
| D-link problem...... your opinions?
Posted: 3/3/2007 6:29:59 PM | also, to the OP
Go to Start > Run >
type cmd
press OK
In the CoMmanD window that comes up, type ipconfig /all
let us know what it returns.. specifically if the PC has an IP address and a default gateway defined. I bet the PC has something duff in its TCP/IP (networking) config and this is stopping the router assigning it an IP
FWIW DSL-G624's are pretty reliable. | |
|
| D-link problem...... your opinions?
Posted: 3/4/2007 5:19:35 AM | Hi,
If there's a red cross on the little system-tray icon that shows the network card's connection status, then you don't have a connection to the router. You've either plugged the cable into the WAN port (not familiar with the G624T btw) or there is more than one LAN card connected to the PC your friend has got (some PCs' have a motherboard equipped LAN port and then an extra card plugged in for a second LAN port).
Do you know how to use the IPCONFIG tool in the command prompt mode? Is the PC set to DHCP mode or has an IP address been manually set? If the latter, the PC won't see the router properly as it will be on a different "network". Will explain if asked.
Really need more information.. but I hope the above will help you out.
Good luck and feel free to ask more specific questions. Happy to try and help out :).
Archer0768. | |
|
| D-link problem...... your opinions?
Posted: 3/4/2007 2:43:03 PM | What you didn't mention is what did your friend use before this new piece of kit ?
if he was plugged in to something using Ethernet , it is quite likely that conflicting settings were keyed in.
If what the other guys here have asked you to check all fails to fix the problem (you will be frustrated by this point )
Finally (last resort pleas try everything else first) I had this happen the other week at work.
100% checks on all settings but would those IP packets flow, nope.
Go into device manager
locate the pesky network adaptor (under network adaptors)
and remove it (rclick uninstall / delete)
reboot & windows should locate it on reboot (it should find the drivers but you said you'd DL the latest ones anyway)
update
You should not need to install ANY software for the Ethernet router (only usb network adaptors)
from the ipconfig tool you should see the default gateway (the router is the "gateway"to the
internet network)
check to see if you can ping the default gateway
type that IP address into your web browser e.g. http://192.168.1.1 (that is the default for that model)
you've done all of that follow the dlink setup guide
as until that is done and it knows the ISP logon etc there will be no web for your buddy.
http://www.dlink-me.com/ftp/broadband/DSL-G624T/ADSL2_Internet_Setup.pdf
| |
|
| D-link problem...... your opinions?
Posted: 3/5/2007 5:33:41 PM | Most El-Chepo routers are sh@t, plan to spend a bit more for some kind of quality and stability.
95% of the el-chepo's (D-Link,Motorola,linksys,etc- under 100$cnd/us) are crap its a fact.
Heat + junk parts = misery.
Go for a 'mimo' anything if you have the cash. I buy wireless routers all the time( 2 a month).
The Linksys WRT54GL Wireless (yes its an el-chepo but a good one) is what everyone including myself is going for, why you ask ? cause you can hack the firmware.
google 'DD-WRT v23 SP1' or check 'lifehacker' for more details..
-set the ip of your network adapter to a subset of your routers ip adress.
ex.. 192.168.0.1 (router ip)
use: 192.168.0.9 (your ip)
type start>run>cmd>ipconfig
it should read something like >
ex.
etho adapter 1:
ip address..192.168.0.9 ()
subnet mask...255.255.255.0
default gateway..192.168.0.1
start>run>cmd>ping abc.com
c:\blah\blah\blah>ping abc.com
Pinging abc.com [199.181.132.250] with 32 bytes of data:
Reply from 199.181.132.250: bytes=32 time=232ms TTL=114
Reply from 199.181.132.250: bytes=32 time=68ms TTL=114
Reply from 199.181.132.250: bytes=32 time=67ms TTL=114
Reply from 199.181.132.250: bytes=32 time=67ms TTL=114
Ping statistics for 199.181.132.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
if you dont understand read the instructions untill you do..if you can connect to the router and not the net or to the net but not the router, its probally dead.
~nolochemical - we can only attemp to reverse engineer the future..for now!! | |
|
| D-link problem...... your opinions?
Posted: 3/6/2007 11:05:23 PM | If this is a ADSL connection and you changed the router or modem, this is a case in which most ADSL providers require you to register the new mac address before you are able to connect to the internet gateway.
As stated above if this is a router, open a cmd box and run a ipconfig and ping the router - most D Link routers are at 192.168.0.1 gateways by default.
If you can ping the router than its most likely a registration issue with the ADSL provider.
Also extrmely important to install all phone micro-filters to all phones or you will not get a steady ADSL connection with the modem, if any.
Hope this helps | |
|
| D-link problem...... your opinions?
Posted: 3/7/2007 12:26:03 PM | would not have put it better myself. 
~nolochemical - We can only attemp to reverse engineer the future..for now! (w3 thesecret DOT tv) | |
|
| D-link problem...... your opinions?
Posted: 3/9/2007 12:31:22 AM |
Finally (last resort pleas try everything else first) I had this happen the other week at work.
100% checks on all settings but would those IP packets flow, nope.
Go into device manager
locate the pesky network adaptor (under network adaptors)
and remove it (rclick uninstall / delete)
reboot & windows should locate it on reboot (it should find the drivers but you said you'd DL the latest ones anyway)
worked like a charm, thankyou
and a big thanks to everyone else for your input as well  | |
|
| D-link problem...... your opinions?
Posted: 3/11/2007 4:04:25 PM | Generally I'd agree with NoloChemical's post about cheap routers, but there are some cheap ones that are extremely resilient.
For the last few years I've had a sideline in setting up basic networks (wireless net, printing, sharing etc) and had a chance to see and test a lot of consumer networking kit
I've come to the conclusion that the following products represent the best value for money
Thomson Speedtouch ADSL routers (especially Speedtouch 510/530/570/5*6 / 585)
Linksys routers except the WRT54G version 2 which is troublesome and the WAG354 which is just crap
US Robotics DSL routers but NOT their Cable/Ethernet routers
D-Link DI-624 series and DSL 502T / 504T / 624G but NOT the DSL-300/302 or DI-514
the performance of the Speedtouch routers so impresses me that I hunt them down on eBay regularly and keep a stockpile for resale.
In terms of reliability and routed bandwidth throughput over ethernet, a £10 Speedtouch 570 wireless DSL router from a factory-surplus store will run rings round a £70 Netgear wifi-G DSL router.. price isn't everything
Also , the replacement firmware for WRT-style routers only works on routers designed for cable broadband or used with an external PPP-over-ethernet DSL modem.. it doesnt have support for most integrated DSL modems. | |
|
| D-link problem...... your opinions?
Posted: 3/18/2007 7:26:44 PM | good to hear you got her functioning.
D-Link are crap routers tho. they can't handle large throughput, after the buffers overflow, they have a bad reaction, and thats to drop the WAN connection. and wireless D-Link get interrupted by 2.4GH fones.
Linksys are far superior for the same amount of money.
I ditched a D-Link 24 port 100Base TX for a cabletronix 24 port 100Base TX, and the Cabletronix can't be bogged, the D-Link was bogged in less than 5 minutes. the difference? the D-Link had nothin under the hood, the Cabletronix has 3 x 350MIPS processors. AND the Cabletronix came with Fibre Pass-Thru for daisy chaining, the D-Link? had nothin. cost difference? about $200 bux. | |
|
| D-link problem...... your opinions?
Posted: 4/6/2007 4:39:59 PM |
FWIW DSL-G624's are pretty reliable.
Yes, they reliably have problems.
I'm used to big old routers, like Ciscos and my experience with consumer routers is that I've never seen as many DOA's as with Dlinks. Even when they work there are configuration issues and when'if you get them working they can drop the connections for reasons dlink doesn't understand.
I second the recommendation for Linksys routers. You plug them in and they work. Nothing to configure. And I've yet to see one fail. Maybe this is why Cisco bought Linksys and not Dlink.
I'm assumnig your friends internet connection worked before the router arrived so the ethernet port works. If you plug in the router and can't ping it or get it to respond to the web interface then you too have a dead dlink. You could call them and get another unit but if it were me I'd take it back and get a Linksys. | |
|
Home
login 
