| Laptop help...
Posted: 5/11/2008 9:31:58 PM | K so I own a laptop and a few weeks (like two) ago my laptop conked out. More specifically, when I turn it on it goes to a 'blue screen' which in white letters reads: "A problem has been detected and windows has shut down to prevent damage to your computer."
It goes onto say if this screen keeps shows after many attempts to restart (which it does/has), then check for viruses on the comp., remove anything that is newly installed hard drives or hard drive controllers. Check hard drive to make sure is properly configured and terminated. And run CHKDSK /F to check for hard ddrvie corruption then resart computer.
What's this mean? How do I check anything if ti's stuck on the blue screen?
HELP! THANKS! | |
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| Laptop help...
Posted: 5/11/2008 10:03:09 PM | | Which version of Windows? Try booting to the Windows CD and run a repair. If it won't let you do that, you might have to format it and reinstall. Do you have disks to go with the laptop or does it have a recovery partition on it? | |
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| Laptop help...
Posted: 5/11/2008 10:36:08 PM | It's Windows XP.
And I have two restoring disks. I'll have to look for the actual XP set up disks. | |
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| Laptop help...
Posted: 5/11/2008 11:01:12 PM | | Could be all you have to do is run the restore disks. Sometimes they have a feature in the restore that repairs without formatting. | |
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| Laptop help...
Posted: 5/11/2008 11:05:41 PM | | I put one of the discs in and it didn't do or start up anything... | |
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| Laptop help...
Posted: 5/11/2008 11:33:23 PM | So I just finished restoring the Windows XP and as it was all looking good again I was getting excited...It said all i had to do now was reboot to let it load up. I do so and it BEGINS to go through its thing when the blue screen pops up again. So now the only difference is Windows is restored but still not usable. Any suggestions?
I think I'll need to take it to a local laptop repair store... any price range estimates? | |
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| Laptop help...
Posted: 5/12/2008 1:29:31 AM |
any price range estimates?.
$400.00
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| Laptop help...
Posted: 5/12/2008 7:40:27 AM | | At this point it probably is a hardware problems and needs to go to the repair shop. Place18's estimate is probably not far off but really depends on what is wrong with it and which piece of hardware needs to be replaced. Most repair shops want $125 just to diagnose a laptop. | |
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| Laptop help...
Posted: 5/13/2008 1:53:25 PM | First thing that I would do is download a copy of Ubuntu linux which you can obtain from the internet for free, Secondly once you have downloaded the iso file burn it to a cd and then put it in your laptop and boot up cdrom same as you would with a windows Install,
Your be greeted with a menu select memory test and let it run through two hours or so if any errors show then you know straight away the ram inside the machine is faulty,
This is easy to obtain and replace manually just google the make of your laptop and buy from ebay,
Secondly from the linux you can run a Live enviornment basically it runs another O/S live without having to install Linux to your hard disk this is excellent for testing purposes after all if you can get into Linux and everything is working fine then you can narrow down the problem to windows,
If you can get into safe mode in windows press F8 after the computer posts, if you get into safe mode in click start then click run, type mmc and click file add snap in click add and the file you want is event viewer
There should be a tab within event viewer called system if you get lucky you can gain error logs and clues as to when the system error is occurring and what application / hardware is causing the issue,
The problem you experiencing is a Blue screen of death lol write down the code when the error appears on screen and google it!
It could be a heat related issue aswell especially with summer on it's way the fan inside could of ceased up or the CPU could be overheating,
Just a few thoughts | |
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| Laptop help...
Posted: 5/15/2008 4:31:57 PM | | Have you tried booting the laptop in safe mode? Try it. Go to and see what's trying to start up when windows boot. It might be a trojan or other malware that's causing the problem. If that doesn't show anything, you might have to boot with the windows install disk and reformat your hard drive. If you got the laptop recently, isn't it still under warranty? | |
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| Laptop help...
Posted: 5/15/2008 9:17:35 PM | | Ooops. Nothing after "go to"printed out because I used bracket. I meant go to "Start menu" then "run" then type MSCONFIG and look at the tab that shows what's starting up when your computer boots up. | |
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