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 Author Thread: Beware: eHarmony sucks...
 matrixxed
Joined: 3/31/2007
Msg: 113 (view)
 
Beware: eHarmony sucks...
Posted: 10/29/2007 5:44:21 PM
E-WhoreMoney wouldn't refund my money even though I never logged onto the site for 6 monthes! $180 down the drain. I could never get through to their customer service and their phone number is not on their site.
 matrixxed
Joined: 3/31/2007
Msg: 112 (view)
 
Beware: e-WhoreMoney SUCKS!!
Posted: 10/29/2007 5:41:34 PM
e-WhoreMoney SUCKS
I was suppose to get 3 monthes for the price of 1 month.
They said I wasn't a paid up money after the first month.
I couldn't find their phone number on the website to cancel.
They continued to bill my credit card $30 a month.
Everytime I called to cancel from the phone number I got they said the
call volume was to high and to call back later. I always got this message
no matter when I called or the 20 times I did try to call no matter what day of the week that it was.
I didn't know they continued to charge my account because I thought I had only purchased 3 monthes (of which I only got 1 month) for a one-time only charge of $30.
$180 and six monthes later they refused to refund my account even though they admitted that they knew I hadn't logged onto the site for the last 6 monthes.
I call them every night for an hour since I want to get even by tieing up their tech people and customer disservice people. I advise everybody else they have ripped off to do the same thing to them--maybe they will get the message then.
That is some nerve to charge someone for 6 monthes of service they never got.
 matrixxed
Joined: 3/31/2007
Msg: 111 (view)
 
Beware: e-WhoreMoney SUCKS!!
Posted: 10/29/2007 5:38:42 PM
e-WhoreMoney SUCKS
I was suppose to get 3 monthes for the price of 1 month.
They said I wasn't a paid up money after the first month.
I couldn't find their phone number on the website to cancel.
They continued to bill my credit card $30 a month.
Everytime I called to cancel from the phone number I got they said the
call volume was to high and to call back later. I always got this message
no matter when I called or the 20 times I did try to call no matter what day of the week that it was.
I didn't know they continued to charge my account because I thought I had only purchased 3 monthes (of which I only got 1 month) for a one-time only charge of $30.
$180 and six monthes later they refused to refund my account even though they admitted that they knew I hadn't logged onto the site for the last 6 monthes.
I call them every night for an hour since I want to get even by tieing up their tech people and customer disservice people. I advise everybody else they have ripped off to do the same thing to them--maybe they will get the message then.
That is some nerve to charge someone for 6 monthes of service they never got.
 
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