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Thread: What do you use for remote IT support?

Joined: 8/4/2008

Msg: 17 (view)

What do you use for remote IT support? Posted: 7/14/2009 1:02:36 AM
I usually just tunnel remote desktop through ssh... for windows, most *nix issues I fix through terminal. Some of my friends use mypc, but I've never had any issues tunneling, and that's free so... I have used echo vnc for connecting to Macs, although I did not setup the config on the remote mac.

Joined: 8/4/2008

Msg: 21 (view)

1. Like every other major site we block users from Africa, Romania, Turkey, India, Russia etc. Posted: 7/10/2009 1:51:35 PM
@NightSky I actually went to Ghana to help them with their spamming problem... many of the ISPs there just hired people with masters degress or PhDs in IT, they didn't necessarily have to know anything about security. I found that about 80% of the network traffic going out of the country was just continuous spam messages. Many of the ISP's mail servers were open-relays, and the people there had absolutely no idea. I imagine more than %50 of the emails coming from Ghana as spam originated elsewhere. Anyway, it was pretty cool after I closed down their open relays and taught them a little bit about security... the local internet speed just about tripled. All they have there is wireless APs connecting to each other throughout the city, and very few people actually have access. That was a very interesting network setup/configuration... well and country in general. I still have like 4 million cedis...

Joined: 8/4/2008

Msg: 102 (view)

What operating system are you using? Posted: 7/10/2009 1:40:49 PM
I have like 4-5 boxes with about 15 total os' including vms. Two of my main boxes run Vista 64, with 8GB of ram, plus using ready boost will add another 3.7GB for you... so have to have that. I'm surprised to see there are no UNIX users here, I love linux don't get me wrong, but I find *BSD, more secure, reliable, and easier to use... but then I also use Debian and Fedora. Only thing with Fedora is the distributions go obsolete so fast... they are more bleeding edge... I was on the phone with a hosting provider the other day and they said the only dedicated servers you could lease were Fedora 5. I was like you're kidding right? You don't actually have customers still using that? Don't you know there haven't been any updates, yum won't even work... and that's been for like ~3 years... I can't even imagine how many kernel/package exploits there are now. Of course the guy didn't know what yum was, so unless the customer knows enough to manually update the packages they're potentially leaving themselves wide open. For those really interested in Linux you should try making your own distribution, there is a site with step-by-step instructions on how to build Linux from scratch: http://www.linuxfromscratch.org/ ... then once you build it you can add on or modify any apps you want to include... I made a distro just for fun, for myself. Plus you can learn a lot about your o/s. I also have MAC OS/X Tiger on a vm... I don't think it's legal at all, but I asked at the apple store near my house, and they said that you could install the os on any hardware, they just wouldn't support it, so... Only thing is though, there is an issue with the network connection on the MAC, every time I reboot the vm I have to reconfigure the network. Other than that, just for testing and development I have a few Win2003 server vms, and a couple XP vms. If you load up your box with enough ram and get a decent virtual server it's easy to run 7-8 os' per physical computer.

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