Plentyoffish dating forums are a place to meet singles and get dating advice or share dating experiences etc. Hopefully you will all have fun meeting singles and try out this online dating thing... Remember that we are the largest free online dating service, so you will never have to pay a dime to meet your soulmate.
     
Show ALL Forums  > Plentyoffish Site/Suggestions/Help  > How do I actually contact customer service?      Home login  
 AUTHOR
 Belindabunn
Joined: 7/16/2015
Msg: 52
How do I actually contact customer service?Page 3 of 7    (1, 2, 3, 4, 5, 6, 7)
Having problem upgrade enter my credit card number enter upgrade cannot charge
 weldbank
Joined: 4/8/2015
Msg: 54
How do I actually contact customer service?
Posted: 7/20/2015 5:12:19 PM
How do l actually contact customers service
 AussieNancy
Joined: 2/19/2015
Msg: 59
How do I actually contact customer service?
Posted: 7/20/2015 7:53:28 PM
csr@pof.com

You will receive an automated message saying they will contact you shortly.......Don't hold your breath though. :(
 duracell_bunny_one
Joined: 1/21/2015
Msg: 60
How do I actually contact customer service?
Posted: 7/21/2015 2:10:36 AM
http://www.plentyfishofdating.com/pof-customer-service/

newly updated site page

 AussieNancy
Joined: 2/19/2015
Msg: 61
How do I actually contact customer service?
Posted: 7/21/2015 4:25:53 PM
Oh. I wasn't aware of the new page. Thanks for the heads up. :)
 spiderman786
Joined: 8/4/2015
Msg: 62
view profile
History
How do I actually contact customer service?
Posted: 8/16/2015 4:57:52 AM
I can't login from my app
 shortnsweet8560
Joined: 6/14/2014
Msg: 64
How do I actually contact customer service?
Posted: 9/11/2015 4:15:10 PM
I don"t know if any of the messages I wrote were sent but none of them were answered. I think this is a bogus site they couldn't wait to take my money to upgrade but now that I want to cancel I can't get a hold of anyone.
 shortnsweet8560
Joined: 6/14/2014
Msg: 65
How do I actually contact customer service?
Posted: 9/11/2015 4:16:13 PM
I have tried several times to cancel my call was not answered.
 AussieNancy
Joined: 2/19/2015
Msg: 66
How do I actually contact customer service?
Posted: 9/11/2015 5:41:53 PM

I don"t know if any of the messages I wrote were sent but none of them were answered.


Bear in mind that POF staff do not work on weekends and you need to take into consideration the time difference between where they are in Canada and where you are. . That's all I can think of really.
 ChrisBLeo74
Joined: 10/5/2015
Msg: 67
How do I actually contact customer service?
Posted: 10/19/2015 10:58:23 AM
It's ridiculous that POF has virtually no customer service. As an upgraded member at least we should at the minimum have some priority but still have none. I lost access to my account and have contacted POF several times over the last 2 weeks with no response other than the automated email. I was forced to create another account. Against terms. I don't give a ****! I paid for a membership I can't use and no customer service to look into the matter since I think my account was hacked as there is no other explanation for my email address not being in the system to reset my password. They take your money but that's it. I can't even stop the auto renewal other than to now call my Credit Card company and have them block any charges from POF. It's very frustrating.
 Eric_Summit
Joined: 11/3/2009
Msg: 68
How do I actually contact customer service?
Posted: 10/19/2015 11:12:11 AM
Explain to your credit card holder you wish to cancel services with a vendor and have formally done so.
Forward them any correspondence you have had with CSR@pof.com and that you wish to cancel your subscription.
You will probably wish to notify POF that you intend to contact your credit card holder as well as a final step.
 gbell15
Joined: 6/8/2015
Msg: 69
How do I actually contact customer service?
Posted: 10/22/2015 5:48:21 AM
I have met my last love on pof and need your help so we can get off of here.want to finish about meeting him on here..we would like to know how to get our messages we sent to one another...i met paul eldon fancher on july 23 2015 and we are going to be married december 30 2015..we both lost our mates..please help us..our messages are gone.paul user name is eldonfancher123..please let us know how to find our messages
 Mz_Dressup
Joined: 11/15/2014
Msg: 70
How do I actually contact customer service?
Posted: 10/22/2015 6:11:40 AM
Messages are automatically deleted after 20 or so days. Unless they are in your mailbox, they are gone forever.

Congratulations on your upcoming marriage.
 wsb1775
Joined: 10/24/2015
Msg: 71
How do I actually contact customer service?
Posted: 10/29/2015 12:06:36 PM
I have emailed POF Customer Service multiple times to resolve a technical/billing issue, & all I keep getting is the automated robo-responses that someone will reply to me shortly. & we all know the rest. This has been going on for almost 3 weeks now.

Any suggestions?
 o0BrownEyedGirl0o
Joined: 11/12/2014
Msg: 72
How do I actually contact customer service?
Posted: 10/29/2015 1:15:28 PM
Did you take the time to read the other messages in this thread, specifically msg 76?

Things move at a glacial pace and I would imagine there might be an even longer delay as the site ownership changes hands...
 victorpla573
Joined: 3/18/2015
Msg: 73
view profile
History
How do I actually contact customer service?
Posted: 11/15/2015 9:04:25 AM
I'm having multiple problems with my accounts in my notifications it's showing I have messages when I go on POF to check my messages there's no message it's really upsetting me why can't anybody help me with this problem? It's very frustrating because I'm getting messages that I can't even see could you please fix the problem this is been going on for months now could somebody please fix this problem or get back with me thank you.
 Seki1949
Joined: 9/4/2013
Msg: 74
view profile
History
How do I actually contact customer service?
Posted: 11/15/2015 5:19:42 PM
Customer Service will be back in the office on Thursday. Which Thursday? We have no idea.
 raceway777777
Joined: 11/13/2015
Msg: 75
How do I actually contact customer service?
Posted: 11/19/2015 4:30:08 PM
sorry I cant help you but I see you uploaded some pics I am try to figure out how to do that I have pictures in my gmail also pictures in my phone which I sent to gmail the phone seems to have better pictures after I send them to gmail they look all snowy I don't know how to send them from gmail or the phone to my profile on pof do you send them to some address thank you if you can help me
Show ALL Forums  > Plentyoffish Site/Suggestions/Help  > How do I actually contact customer service?