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 Sessieloubob
Joined: 2/13/2006
Msg: 4
Help desk from a Computer Engineer- Your Computer Problems SolvedPage 2 of 2    (1, 2)
Ok I have a brother HL 730 DX lazer printer.......... windows xp operation system ......... I had the thing working .......... at one time ........ but haven't used it in a long while ....... went to print ....... says it's printing ....... but nothing.????
 Sessieloubob
Joined: 2/13/2006
Msg: 6
Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 5/6/2006 9:50:19 PM
Nope nothing ............

Usually the status bar on the printer tells me if it's out of toner or paper jam ........ nothing .....says everything is ready ......... and the little status bar on the computer says it's printing ..... but nothings coming out .......

Have checked the ........... device manager ....... says device is ready and working .......

Have contected the printer directly to the computer ......... (befor it was plugged into the scanner) ........ re installed another driver for it ......... but windows xp doesn't really have a driver for this particular printer ........ everytime I go to down load one ....... it says ex has it already built in ..... and I don't see it ......... cause this ones a 730DX .......... and not the 730DX plus ........ so I just keep searching for the proper driver .........
 Sessieloubob
Joined: 2/13/2006
Msg: 9
Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 5/6/2006 10:49:26 PM
I got it ......... uninstalled my printer port ........lpt1 ....... then reinstalled it ..... woo hoo ..... we are cooking with oil now .........
 sage5735
Joined: 4/21/2006
Msg: 15
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Summer electrical storms wreak havoc on computers
Posted: 8/22/2008 11:36:32 PM
Found this gem way back on page 134

Bumpin' back up to the top.

Reason: Summer electrical storms, the past 2 days, have been wreaking havoc on computers in the local area.
Shaw says many of its customers are just getting back on line for their internet. Many modems were damaged & need replacing.

Computer shops were selling & replacing damaged power supply units, located inside home computers. Also, other computer parts such as routers & NIC's.

My modem was damaged. My router was damaged. The LAN (the network interface connector) .... oh, heck, y'now where wire connector that looks like a big telephone cord, plugs in at the back of your computer; it is deceased.

And I'm protected by a power surge bar; sure, the bar is fine....didn't even trip the fuse!

Current must have snuck in along the co-ax cable (Shaw's tv cable).

All fixed after running all over town for various new parts. Big scare though, had just complete major upgrade; didn't need to replace yet another motherboard, etc.

And now, back on line....................... anybody else been through computer h3ll lately, because of the recent weather?
 LucOberdere
Joined: 3/12/2008
Msg: 21
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Summer electrical storms wreak havoc on computers
Posted: 8/24/2008 5:22:29 PM

Just remember people, Just because the advice is free, does not mean it's good.



That's really good advice.


... and that was free too!
 MsTree
Joined: 6/20/2006
Msg: 22
Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 8/24/2008 11:52:52 PM
When my computer does up dates my computer won't download the xp 3 (I think that is what it's called). Someone said, maybe it is because it is not an original program. I bought my computer at Best Buy and they downloaded everything. So I don't know. Have any ideas why this is happening?
 armaegis
Joined: 8/25/2008
Msg: 27
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Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 9/1/2008 4:02:56 PM
I use Trend Micro and I have a suspicious "logserver.exe" located on my C. Checking online gets conflicting reports; some say it's malware/keylogger, others say it's part of the trend package. When I boot my computer (XP), I get a little blank dos window popup titled logserver.exe. I never got this on my old laptop (which was also XP). Running virus scans detects nothing. I've tried deleting the file off C, and knocked it out of the registry. It always comes back on reboot.

Is this something I should be concerned about?
 sage5735
Joined: 4/21/2006
Msg: 28
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Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 9/1/2008 5:02:32 PM
Found this on the net


Logserver is related to Websence (of Trend Micro) it increases web security and employee productivity through internet policy enforcement.
Note: It should be Located in C:\Program Files\Websense\bin\

If not then it's possibly a malware, and should be removed as soon as possible. I guess you will find it loaded on the startup items..
Click Start
Run
Msconfig
Goto Startup Tab, Check there for logserver.exe
Untick the item. And Restart.
If it's not there, Goto Services Tab... Scroll and look if it's listed ?
Stop the service and disable it from services console.

Good Luck.


Also:

I just solved this for one of my customers. Eventually, it will create a log file that just keeps getting larger and larger.

Here's the fix: http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1035346&id=EN-1035346


Hope this helps.
 susan_cd
Joined: 5/16/2007
Msg: 31
Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 9/12/2008 2:57:14 PM
Does anyone know of a good freeware program you can download to burn files to a blank DVD ?
 armaegis
Joined: 8/25/2008
Msg: 33
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Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 9/13/2008 2:14:30 AM
Here's another good list of dvd burning freeware: http://www.makeuseof.com/tag/the-best-free-alternatives-to-nero-cddvd-burner/

Though I have Nero now (it came with the computer), I used to use InfraRecorder.
 susan_cd
Joined: 5/16/2007
Msg: 34
Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 9/13/2008 10:02:01 AM
{quote] Though I have Nero now (it came with the computer), I used to use InfraRecorder. [/quote}

Yeah, Nero is great. I had to reinstall windows tho, and haven't been able to find my Nero disk yet. TY for the sites to check out. I did find 1 dvd burning program online, Burnawarefree, but it seems like evry other disk I try to burn glitches.
 mrkwyd1
Joined: 5/3/2006
Msg: 35
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Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 9/17/2008 8:00:52 PM
I got a computer and I have no idea where the floppy drive is.
I've looked all over and nothing.
Also I got a bunch of these cirular coasters (Silver on one side, writing on the other, with a little hole in the center) why do I even need them? I also put my drink in the little built in cup holder.

Just curious.....

PS What's a CD Rom drive, and how do I make mine work?
 armaegis
Joined: 8/25/2008
Msg: 36
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Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 9/17/2008 10:12:33 PM
I worked one summer at a computer shop, and one guy brought in his computer saying the floppy drive was making funny noises. I popped out the drive and shook it and heard rattling inside. I thought I saw something loose inside, so I cracked the thing open and found... two quarters and a dime. Guess someone thought it was a slot machine.
 LucOberdere
Joined: 3/12/2008
Msg: 38
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Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 11/9/2008 6:20:14 PM
A Friendly Reminder from your IT Department

I think it might be time for those of you who work in the corporate environment to get a bit of a refresher on your IT departments unspoken rules. It seems a few of you have forgotten what it’s all about. This should provide as a reminder as to the inner workings of the corporate IT world.

1.They are all my computers; I am only letting you borrow them. People constantly laugh at me when I say this, with no idea that I am absolutely serious. I have been given the responsibility of every computer in the office; they are all under my auspices, bar none. if I am gracious enough to give you access to one of my computers, then be nice to it. Talk to it kindly, call it a nice computer, and occasionally pat the monitor. Your computer – and your IT guy – will thank you for it. Also, this applies to printers, the network connection to the outside world, the videoconference system, and the phone system. Mine. All mine. Get it? Good.

2. If you are going to use my stuff, then use it properly. This means LEARN ABOUT F'ING SPYWARE. If you absolutely HAVE to go to some site during work hours (and we’ll talk about this in a minute), then make sure, when the popups start showing up, you click the little black X in the upper right hand corner. Don’t click the big flashing “OK” in the middle. Don’t. Whatever it is you think you should do – if it’s not that little grey X in the uppermost right corner, don’t do it. Don’t. Just. F'ing. Don’t.

3. We know. Yeah, that’s right, we know. Every little site you’ve gone to. All the email that passes through your computers. All the instant message chats you have. We know. All of them. So the next time you decide you just HAVE to visit some idiotic website with a movie of two guys F'ing a chicken, the next time you HAVE to spam emails to all your friends about the cute guy you hooked up with the other night and he gave you chlamydia, the next time you HAVE to talk to your ex-girlfriend about hooking up one more time behind your fiance’s back, think twice about who might be reading that sh**, and if you’ve pissed your IT guys off. Because we know.

4. Do not take advantage of us, or our toys. It’s awful nice of us to provide you with a boatload of network storage space for your own private use. Oh, and incidentally, that network storage space at work? IT’S FOR WORK PURPOSES. That means take the seventeen gigabytes of mp3s from some shi**y hip-hop artist that you got from some peer-to-peer and GET THEM OFF MY F'ING NETWORK. I won’t ask nicely again. And listen to some real music – hip-hop sucks.

5. Learn to share. Look, I realize that the computer came with Windows XP. I don’t like it any more than you do. But really – that T1 we’ve got? It’s for everyone, so you can’t hog all our bandwidth by downloading the entire Fedora Core 3 or every bitmap in existance. Do it from home. If you want to bring it in to work and dual-boot your drive, I really don’t have a problem with it. But go back to kindergarden first and realize that hoarding is a bad thing, ok? Thanks.

6. The computer I let you use is for your use alone. This is somewhat malleable, where if someone at work needs your machine for a minute, you can let them use it. When your fourteen year old son comes to the office with you on Saturday and you let him use one of MY computers, then b-i-t-c-h to me about spyware, well, I’m just gonna tell you to lick the crack of my arse and spit in a cup. Sure, I’ll fix your machine, but after that you’re gonna have two icons on your desktop; “Go To Work” and “Go Home”, and “Go Home” won’t work until 5:30. Think I can’t do it? Try me.

7. Are you a Program Manager? Then keep your f'ing hands off of my f'ing computers. This is non-negotiable. You people could F*** up a free lunch. Get the F*** away from them or I will stab you in the neck with a pencil.

8. Are you in sales? Please see #7. You people are worse than Program Managers. Drink bleach.

9. Are you in Engineering? I realize that most of you have forgotten more about hardware than I will ever know. This doesn’t really give you the right to attempt to overclock the PC I’ve let you use to Ludicrious Speed. Please use discretion. Attempting to eke out a few hundred more hertz is fine; requisitioning a Freon Cooling Unit because 3.06G just isn’t fast enough is a little overkill. Trust me.

10. Oh, so you have a laptop of your own? Keep. It. Off. My. Network.
If I catch an unknown machine anywhere on my net (please see #3), I will F*** that machine up so badly your high-school TI calculator will be a Supercomputer Cluster compared to your new paperweight. Also, I don't fix home computers. Tough sh**. I hope you get herpes.

11. If you want something from your IT Department, email is your friend. This is a bit of a pet peeve of mine, but still – if you need something from me, email it to me. Don’t blindly call me, don’t magically materialize next to my desk and sit there while I’m working on something, waiting for me to pay attention to you – email it to me. I’m not doing sh** for you until I have a paper trail originating from you about it. You can follow up with a phone call, that’s fine; you can come over and say, “I just shot you an email, can we discuss?” – that’s fine too. If you just come over and leer at me while I’m in the middle of something, I will ignore you, and mentally give you cancer with my mind.

12. Anti-virus software. Look, people, it’s there for a F'ing reason. Don’t try to shut it off, please? Can we at least agree on that? We spent a lot of money on that software so that it would be up and running all the time, and it’s not really my fault if you have fifty applications open and “the anti-virus software is slowing my machine down!!” So I’ll make a deal with you; if you don’t shut my anti-virus software on my computers off, I won’t shove an abacus straight up your arse. Ok? Good.

Following these 12 simple steps will make for a far more pleasing work environment. I guarantee it.

Thanks for reading.
 LucOberdere
Joined: 3/12/2008
Msg: 40
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History
Help desk from a Computer Engineer- Your Computer Problems Solved
Posted: 11/9/2008 11:28:54 PM
^^^^LOL !
I had that one sent to me about a year or so ago - wish I could recall exactly where it came from.

(I hope everyone looked at it as a joke!)
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