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Show ALL Forums  > Technology/Computers  > Something is wrong      Home login  
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 Unikshik
Joined: 4/21/2007
Msg: 1
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I was wondering if someone could please help me. My friends send me video clips on e-mails and when I open and download them all I get is a green box!!!. I can hear the video clip , the sound is there, but instead of the movie it's a green box. Is there something wrong with my computer??? Maybe the settings are wrong... I have no idea. Your help is appreciated!!!.
 SingleGuy4912
Joined: 7/25/2006
Msg: 2
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Something is wrong
Posted: 2/3/2010 3:41:51 PM
You probably don't have the necessary codecs installed on your PC.

What's the extension on the filename?
 subtlecaffeine
Joined: 5/23/2007
Msg: 3
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Something is wrong
Posted: 2/3/2010 4:52:53 PM
What program are you using to play them? Any recent program will give you a codec error and not a green box.

The green box is there with OLD software when a codec is missing...but if it's a recent computer it could mean there's a problem with the video card.....I had an issue with my last video card going "green" during video playback after a minute or two....it wasn't a codec issue but just a bad video card.
 Unikshik
Joined: 4/21/2007
Msg: 4
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Something is wrong
Posted: 2/3/2010 8:26:59 PM
Extension???... I am really not a computer savy person. I need instructions in black and white... otherwise it is above my head.
 SingleGuy4912
Joined: 7/25/2006
Msg: 6
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Posted: 2/3/2010 8:55:40 PM
Files are stored on your hard drive with a filename and an extension separated by a period. For instance, 'myfile.txt'. The '.txt' tells you the file is a text file.

Did they send you the video clip as an attachment that you have to save to your local hard drive before you can play it? If so, find the file on your hard drive, select it, right click, select 'Properties'. The window that pops up will tell you what extension the file has. For example, one common video file has an extension of '.avi'. You need to know what the extension is to figure out how to play it.

Or did they send you a link to click on, for instance, a youtube link? Youtube videos require Adobe Macromedia Flash player to be installed on your PC.
 Unikshik
Joined: 4/21/2007
Msg: 7
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Something is wrong
Posted: 2/6/2010 8:36:18 PM
The movies on Youtube are fine. The movie clips are the ones that I am having trouble with. WMV clips...the sound is there but the box is green and it will not let me see the video.
 Unikshik
Joined: 4/21/2007
Msg: 8
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Something is wrong
Posted: 2/6/2010 8:38:00 PM
When I get an e-mail that has a movie, I just click on download. It is suppose to show me the movie clip in a small box.
 SingleGuy4912
Joined: 7/25/2006
Msg: 9
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Something is wrong
Posted: 2/6/2010 9:11:53 PM
WMV codecs are automatically downloaded by Windows Media Player so your problem might be that you need to update your video card drivers. Go to the website for the manufacturer of your PC to get the updated drivers.
 godfearing05
Joined: 11/16/2009
Msg: 10
Something is wrong
Posted: 2/10/2010 6:10:24 PM
You can go to download.com and down load the "KMPlayer" which can handle just about any video format that you can run into unless it's a power point program.
 TheKybrdcowboy
Joined: 5/12/2009
Msg: 11
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Something is wrong
Posted: 2/10/2010 8:30:47 PM
What version of windows are you using?
It sounds like your version of Windows Media player might need updating.
I agree with the VLC suggestion, it is quite flexible and can play a variety of formats.
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