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Show ALL Forums  > Plentyoffish Site/Suggestions/Help  > How do you cancel credit card payments      Home login  
 AUTHOR
 UglyFroggieCritter
Joined: 8/21/2010
Msg: 2
How do you cancel credit card paymentsPage 1 of 2    (1, 2)
Anything to do with payments, contact csr@pof.com
 UglyFroggieCritter
Joined: 8/21/2010
Msg: 5
How do you cancel credit card payments
Posted: 8/31/2011 12:29:42 AM
Then contact csr@pof.com as suggested above.
 KennyG32958
Joined: 11/14/2010
Msg: 6
How do you cancel credit card payments
Posted: 9/1/2011 5:12:48 PM
You will be billed the lump sum stated above just once. We do not use auto rebilling, when your upgrade expires you must order it again. This upgrade is non-refundable.
Click here to see the payment terms.

this is on the page where you sign up so I guess they dont auto rebill ..from my understanding

 Theonas
Joined: 10/3/2011
Msg: 7
How do you cancel credit card payments
Posted: 10/5/2011 1:53:21 PM
"At the end of your current upgrade, PlentyOfFish will automatically continue your subscription for the same period and amount as your current upgrade. Upgrade today and start connecting!"

If the previous post is true, could you remove the above disclaimer from the bottom right corner of the upgrade page? Maybe change it to "we will not automatically continue your subscription"

I was going to upgrade before seeing that and I willi not upgrade until it's gone.
 lilblackkk
Joined: 6/19/2015
Msg: 9
How do you cancel credit card payments
Posted: 11/30/2015 1:01:47 PM
Stop my payment cancel
 PICKETROAD
Joined: 1/30/2016
Msg: 10
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How do you cancel credit card payments
Posted: 2/8/2016 1:21:18 PM
PLEASE CANCEL MY SUBSCRIPTION BY CREDIT CARD ON EXPIRY
 crook_catcher
Joined: 1/27/2016
Msg: 11
How do you cancel credit card payments
Posted: 2/8/2016 1:30:38 PM
Log into your acct. Go to the account heading and click on the link to let your upgrade expire. No one from pof will respond to your post in the forums.
 EnkiEA
Joined: 8/29/2013
Msg: 12
How do you cancel credit card payments
Posted: 2/9/2016 4:51:41 AM
I'm posting in this thread because unfortunately someone must have banned me from opening a thread (no clue why, no reason whatsoever). So to the OP, forgive me if you feel I'm hijacking your thread.
----------
What's with the auto renew of a member ship when the user turns off the automatic renewal? How can POF trigger a automatic payment when the user has disabled the renewal? Is the second time that's happening to me. Last time I was locked in another 6 months subscription with no intent to do so. But back then it was my fault because I didn't disable the auto renewal and POF wouldn't take any responsibility and as a result wouldn't reimburse me. But this time I was careful and triple checked my account and the status of my renewal. I made sure I turned off. Next thing I know, POF turned on automatically and now I see a charge for a 6 months upgraded membership. I'm so mad at you POF right now. This is not honest. This is theft.
 EnkiEA
Joined: 8/29/2013
Msg: 13
How do you cancel credit card payments
Posted: 2/9/2016 4:54:08 AM
Btw, I know no one from the CS with respond here. I just wanted to make other users aware of this issue. It could happen to anyone.
 Mark_It_Up
Joined: 3/15/2011
Msg: 16
How do you cancel credit card payments
Posted: 5/27/2016 5:15:26 AM
I've heard so many stories on here about POF taking money even after you've cancelled. If I were to ever buy a membership, I'd use a "burner" credit card, and close the whole card down when I've finished. That is a 100% failsafe way of not getting charged any more.
 lilsexyblack89
Joined: 11/9/2014
Msg: 17
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How do you cancel credit card payments
Posted: 6/1/2016 5:33:08 PM
Cancel my card payment please
 lilsexyblack89
Joined: 11/9/2014
Msg: 18
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How do you cancel credit card payments
Posted: 6/1/2016 5:34:15 PM
Cancel my credit card payment please
 Mark_It_Up
Joined: 3/15/2011
Msg: 19
How do you cancel credit card payments
Posted: 6/2/2016 1:05:28 AM
Posting in the forums is not the correct method of cancelling a credit card payment.
 highbury16
Joined: 5/21/2016
Msg: 22
How do you cancel credit card payments
Posted: 9/12/2016 8:12:17 PM
I would like to cancel my paid subscription of PLENTY OF FISH
but still keep my profile up.
your help in this matter is greatly appreciated
 2rough2ride
Joined: 8/9/2016
Msg: 23
How do you cancel credit card payments
Posted: 1/21/2017 4:25:20 PM
I want to discontinue auto renewal.
 rtremble84
Joined: 3/4/2017
Msg: 24
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How do you cancel credit card payments
Posted: 5/6/2017 3:42:12 AM
Bullshit. My account was just overdrawn because they renewed it without a simple email.
 LOLTrump
Joined: 3/7/2017
Msg: 25
How do you cancel credit card payments
Posted: 5/6/2017 10:22:27 AM

Bullshit. My account was just overdrawn because they renewed it without a simple email.


When you sign up for the update this is posted on the page:


Your credit card will be charged when you click "Upgrade". A copy of your subscription details will be sent to you via email for your records. If you need to update your payment details, simply visit the Account page. At the end of your current upgrade, PlentyOfFish will automatically continue your subscription for the same period and amount as your current upgrade. Upgrade today and start connecting!



If then you look at the TOS you see:



Automatic Renewal

Paid Memberships are subscriptions. After Your initial subscription commitment period, and again after any subsequent subscription period, Your subscription will automatically continue for an additional equivalent period, at the price You agreed to when subscribing. You agree that Your account will be subject to this automatic renewal feature. If You do not wish Your account to renew automatically, or if You want to change or terminate Your subscription, please log in and go to Your Account page and opt out of automatic renewal of Your purchase. If You opt out of automatic renewal after Your purchase, You may use Your subscription until the end of Your then-current subscription term; Your subscription will not be renewed after Your then-current term expires. You won’t be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. Paid Memberships cannot be transferred to any other account. By subscribing to the Paid Membership, You authorize Plentyoffish to bill the credit card You provided now and again at the beginning of any subsequent subscription period. You also authorize Plentyoffish to charge You for any sales or similar taxes that may be imposed on Your subscription payments.

Reaffirmation of Authorization

Your non-termination or continued use of the Paid Memberships reaffirms that Plentyoffish is authorized to charge the credit card information provided. Plentyoffish may submit those charges for payment and You will be responsible for such charges. This does not waive Plentyoffish’s right to seek payment directly from You. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when You initially subscribed to the Paid Memberships
 graciecorona
Joined: 3/29/2016
Msg: 26
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How do you cancel credit card payments
Posted: 5/31/2017 8:03:06 AM
Please cancel my upgrade do not charge my credit card again. I was charge for the month of
May and I don't use the pof offten
 freelarx
Joined: 6/11/2017
Msg: 29
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How do you cancel credit card payments
Posted: 6/20/2017 5:58:13 PM
On iPhones go to setting login to Apple ID go to subscriptions POF and cancel
 reecejung5
Joined: 4/4/2014
Msg: 30
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How do you cancel credit card payments
Posted: 10/19/2017 1:09:35 AM
Please canael all payments
 Profile_Cliche_Gurl
Joined: 10/9/2017
Msg: 31
How do you cancel credit card payments
Posted: 10/19/2017 7:11:27 AM
See message #27 ^^^^ just three messages before yours.
 Dnice174
Joined: 9/19/2016
Msg: 35
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How do you cancel credit card payments
Posted: 2/9/2018 8:39:34 PM
I want to cancel my payment
 thetrooper422
Joined: 10/3/2007
Msg: 37
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How do you cancel credit card payments
Posted: 3/8/2018 12:05:40 PM
I DO NOT want the upgraded version and im a being charged. I waned to try it for three months and now it is billing me !!!
 dragonbytes
Joined: 9/15/2015
Msg: 38
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How do you cancel credit card payments
Posted: 3/8/2018 12:23:55 PM
I wanted to order 2 airline tickets for April 15 to Las Vegas, please send to my address on file and charge my credit card.

Thanks !
 duracell_bunny_one
Joined: 1/21/2015
Msg: 39
How do you cancel credit card payments
Posted: 3/11/2018 8:32:13 AM
Is this where I order my pizza delivery?

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