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Show ALL Forums  > Plentyoffish Site/Suggestions/Help  > Can't log in on desktop, only on phone app      Home login  
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 _Cinnamon__Girl_
Joined: 3/28/2016
Msg: 1
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Can't log in on desktop, only on phone appPage 1 of 1    
I can't log in on to the dating part of the site on my desktop, only on the phone app.
Desk top keeps saying password incorrect. Caps and numbers lock are not on. Types my password on a word doc to visualize that I am typing it correctly.
Ayone else having this issue?
 Mr_Jackazz_Cash
Joined: 10/27/2018
Msg: 2
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Can't log in on desktop, only on phone app
Posted: 12/15/2018 2:21:02 AM
This is an old, long running issue. There are dozens of threads on this issue with hundreds of suggestions like turn off cap lock, deleting cookies, clearing your caches, clearing history, etc., etc. They are all hogwash! As my old buddy ForumLurker usually posts about this issue, the only thing that that has been suggested that people report as working is…

Disable your VPN.

If you are using proxy that too can cause it but if I were a betting man I would put a bundle on it being that you are running a VPN and disabling it will be your fix.

See these posts:
https://forums.plentyoffish.com/datingPosts16652445.aspx
Msg 14, 37, 48

https://forums.plentyoffish.com/datingPosts16643797.aspx
Msg 9, 13, 15-16, 17, 18

https://forums.plentyoffish.com/datingPosts16417926.aspx
Msg 9

Those are just the most recent few that have posts with people reporting what fixed the issue for them.


Just a little information.
POF passwords are NOT case sensitive. You can use all caps or no caps or every other letter capitalized when you log in. It does not matter. Just one of the many weaknesses in POF security. In fact, by not allowing the use of VPNs, POF removes another layer of user security.


The VPN and proxy issue affects the dating site but not the forums even though you use the same user name and password. They are connected but separate sites. Evidenced by the fact that logging onto one does not log you into the other.
 _Cinnamon__Girl_
Joined: 3/28/2016
Msg: 3
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Can't log in on desktop, only on phone app
Posted: 12/28/2018 1:32:21 AM
Thanks.
 Mr_Jackazz_Cash
Joined: 10/27/2018
Msg: 4
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Can't log in on desktop, only on phone app
Posted: 12/28/2018 9:23:34 AM
Welcome.
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