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Show ALL Forums  > Plentyoffish Site/Suggestions/Help  > FAQ: Picture Uploading How to and Issues      Home login  
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 markus
Joined: 3/27/2001
Msg: 1
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FAQ: Picture Uploading How to and IssuesPage 1 of 4    (1, 2, 3, 4)


QUICK ANSWERS
(Instructions to upload pictures are further down past the quick answers)


NOTE Regarding New Picture Size Minimums
1. Your Image must now be 200*300 pixels as the minimum size and either the width or the height has to be at least 300 pixels.

Can we mail them in and have POF put it on our profile?

Sorry, we don't have the resources to handle these requests.

What are the guidelines for a profile picture?

ALL pictures MUST contain a recent picture of You in it with a visible head shot at a minimum. Full length or partial shots are acceptable as long as you are recognizable.

Images must be in JPG, BMP or GIF format.
Images must NOT contain any nudity or offensive material.
Images must NOT contain cartoons or celebrities.
You can upload a maximum of 8 images.
If images are too large (5+ MB), they may not upload properly.

If you're not in them, they will be eventually removed along with your upload rights in you continue to upload non compliant pictures.

Why Were My Images Deleted

Moderators will not know the specific reason, however suffice it to say that either you did not follow the rules above or on the Image Upload page, or for one of the reasons found in the following threads:


Technical Picture Requirements
Unacceptable Profile Pics
Reporting & deleting Main Images
Recognizable Headshot Criteria
Profile Pics: What not to do

Uploading non-compliant images will result in your picture upload privileges being revoked or your account deleted.


How do I delete an image?

To delete an image click on 'Delete Image' beside your photo.

How do I attach private/hidden pictures to my messages?

Once you’ve written your mail message you’ll see your photos displayed at the bottom of the screen. Simply check the boxes beside the photos you’d like to send and your message will contain whatever you’ve selected.

How do I get a picture on my computer?

Go to your local kinko's or whatever photo processing company is in your city and ask them to scan it in for you and email it to yourself. This will cost you about a $1.00

What if my photos are on a disk or in my email account?

Save the image from your disk or email account by 'right clicking' on the image with the mouse, clicking on save as, and save as a JPG image on your desktop; then proceed to upload your image to your plentyoffish.com account

What if there is no browse/upload button?

a) You have already uploaded a maximum of 8 images to your profile.
b) Your picture upload privileges have been revoked because you uploaded non-compliant images to your profile.

Why do I see some profiles with more than 8 pictures?

In early 2005, the limit was lowered from 16 to 8. Profiles with more than 8 got to keep them but can't add/change them. (Pics 9-16 can be deleted but can't be replaced)

Why was my picture deleted? There wasn't any nudity!

PoF's Terms of Service also limit the use of copyrighted images (including cartoons), and images 'borrowed' from the internet.

I have less than 8 pictures. Why can't I add more?

If pics were removed from your profile by the automatic system or manually by the administrator, your profile may have lost its picture-uploading privileges.

I still can't upload any Images. What else could be wrong?
Summary/Image Issues Troubleshooting





How do I submit a picture?

  1. Login to plentyoffish.com


  2. Click on the Images link in the top POF Menu bar.


  3. You will see two methods of uploading pictures, the first is a Flash based uploader and the second method for less experienced users will simply look like the following:




    When you click on browse, you will see a dialogue box pop up that shows you your PC's file directories - from there you will have to manually navigate to where the pictures are stored on your drive and then select an image.

    Unacceptable Images - Click hereTechnical Picture Requirements
    Unacceptable Profile Pics
    Reporting & deleting Main Images
    Recognizable Headshot Criteria
    Profile Pics: What not to do
    Uploading non-compliant images will result in your picture upload privileges
    being revoked or your account deleted


  4. Click the ‘Browse’ button in order to find your image on your disk/computer.


  5. Once you’ve selected the image from your computer, you then have the option of having it appear on your profile publicly or privately by clicking on the drop down menu button directly to the right of the Browse Button.


  6. Then click on the "UPLOAD NEW IMAGE" button.


  7. Once the upload is complete, you will see the image on your list


  8. Click on Update Image Settings at the bottom of the page and you're done.


  9. If the image was in the process of uploading, and it did not complete - try again, if it still doesn't upload, try at a different time other than peak traffic times.


  10. If you want to change or hide or delete a picture, click on the IMAGES link at the top of your page, and then when presented with your list of pictures, click on the appropriate box beside your picture, that denotes whether to make it available for display and if you want to make it your main or to delete it, then click on the UPDATE IMAGES button at the bottom of the page.


If you're using the POF app on your cell phone, follow the menu to Images and it will be self explanatory.


Further details:Images: Add/Change/Delete Images


Important Note

If you've gone through steps 1-8 (scroll up)and you're still having difficulty - please tell us where in the process you experienced problems, or if there are any messages on the screen.

Simply telling us that you couldn't upload your picture doesn't help us much - It's like taking your car to the mechanic and telling him/her "My car won't go". Help us with a more descriptive post.

Picture privilges removed by the site? eMail crs@pof.com with your understanding that you've read the posted rules and realize that you must have a recent photo of yourself in every picture.

Please post any difficulties you are experiencing in this thread or email csr@pof.com.





 bubba3232
Joined: 4/6/2010
Msg: 3
Image Problems
Posted: 9/20/2010 8:08:21 PM
One of my pics got Deleted. Which is NOT OK, AND the system Won't Let Me ADD. How do I get this fixed? Thanks for any help.

WHAT are you talking about my pics is NOT (nudity, bare torsos, cartoons, celebrities, trademarks, or joke pictures ) (IT Shows my FACE)???????????????? ( SAME HERE) THERE Was Nothing Wrong With My Pic. it was a Profile PIC TOO. Now I'm Having A Hard Time Uploading Another Pic TOO. Help Me Resolve This..................................




This is the second time you've posted this question, and were given the following response

-----------------------------------------

Note the first requirement under the rules on the Image Upload page ?



ALL pictures must contain you in them - pictures 2 and 3 DO NOT - fix that situation first.

ALL means ALL - not some.


Additionally remove the 3 other profiles attached to your account - one profile per registrant.


 guitarfun
Joined: 2/16/2011
Msg: 4
view profile
History
Image Problems
Posted: 2/16/2011 8:08:30 PM
Trying to post a picture please can i email it to you



Go to the first post in this thread and read the section titled:

"QUICK ANSWERS"

Your answer(s) will be there.


 UglyFroggieCritter
Joined: 8/21/2010
Msg: 5
srewed photo uploading system...
Posted: 8/8/2011 3:48:35 AM

Important Note

If you've gone through steps 1-8 (scroll up)and you're still having difficulty - please tell us where in the process you experienced problems, or if there are any messages on the screen.

Simply telling us that you couldn't upload your picture doesn't help us much - It's like taking your car to the mechanic and telling him/her "My car won't go". Help us with a more descriptive post.

Please post any difficulties you are experiencing in this thread.


Perhaps you could let the Mods know what type of error messages happen and at what point in the procedure.

You'll catch more flies with honey than vinegar.

Good luck.
 eastwood26
Joined: 11/13/2010
Msg: 6
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 8/8/2011 7:13:23 PM
hi i had a photo of me at work in a red singlet it was on there for months i accidently deleted it and know it wont let me upload it to put it back on in my images
 looker569
Joined: 8/9/2011
Msg: 7
Image Problems up loading
Posted: 8/10/2011 11:11:32 AM
I have tried 17 times to upload and it keeps rerun's same thing it doesnt know what i want to put up....each time I hit Browse it takes me to my files pictures Life cam etc then here we go again....i belonged to 2 different dating services and used ther same picture.....your turn
 blue eyes_
Joined: 2/16/2007
Msg: 8
Image Problems up loading
Posted: 8/13/2011 6:07:50 PM
Is anyone else tired of seeing pics that are sideways, blurry or DARK? Or taken by someone who thought the 45 degree angle gave them more room for the person in the shot. But it doesn't work when viewed on a computer screen because you can't tilt the monitor to look at them. Delete them and start over. We live in a modern technical world. Photo-taking devices are readily available. Use them properly.
 MissThickness615
Joined: 5/4/2011
Msg: 9
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 8/15/2011 8:46:02 AM
I was given a option to upload pictures, I followed all rules. They are not nude pics and I still can't upload them from my phone and this is the same phn I uploaded all my pics with on here, what can I do?
 Henry32CH
Joined: 8/14/2011
Msg: 10
Image Problems
Posted: 8/17/2011 12:16:09 AM
Im unable to download pic
 Mysticp
Joined: 11/11/2010
Msg: 11
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 8/22/2011 8:58:30 AM
I am unable to upload any pictures, regardless of size, content, etc... It just keeps telling me to log back in. I AM logged in, and have logged in/out many times and used 2 different browsers (Chrome and IE) and none of them work. Can you please help me?
 TastyandSoulful
Joined: 9/2/2010
Msg: 12
FAQ: Picture Uploading How to and Issues
Posted: 9/4/2011 10:51:06 PM
I tried to upload a new picture using your new system and my computer froze. Now, even though I logged out and then back in, it won't let me upload a picture no matter what I do. Something needs to be reset! Thanks, Jon
 lilnik00
Joined: 8/9/2008
Msg: 13
FAQ: Picture Uploading How to and Issues
Posted: 9/11/2011 1:12:22 AM
How do I know why my pic uploads are suspended? Not sure why it was disabled.
 jdog0785
Joined: 2/26/2011
Msg: 14
FAQ: Picture Uploading How to and Issues
Posted: 9/14/2011 7:49:23 PM
I'd like to second the question of how do I know if my photo upload rights have been revoked?

Thanks
 1986BrownEyes
Joined: 9/18/2011
Msg: 15
FAQ: Picture Uploading How to and Issues
Posted: 9/19/2011 12:19:16 PM
Same thing here, joined and can't upload a single picture no matter how big or small it is


What file formats are you using? If correct, have you tried uploading at a different time of day?

 lance.3
Joined: 9/24/2011
Msg: 16
view profile
History
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 9/25/2011 1:09:45 AM
how do i put pictures on here im on my cellphone


Depending on what cell phone you're using and if it supports flash, you would upload them via your mobile browser the same as on a desktop. If you're using the POF app, then follow the directions through the app on the images page. If neither options fit your situation, you'll ahve to upload them through a lap or desktop.

If you're still unsure - email mobile@pof.com, they should be much better equipped to help you.



 deanlambe
Joined: 9/25/2011
Msg: 17
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 9/25/2011 11:29:00 PM
i cant get my profile picture on to my profile
 CanUFindTheDiamond
Joined: 3/23/2011
Msg: 18
view profile
History
FAQ: Picture Uploading How to and Issues
Posted: 9/29/2011 7:30:38 PM
I would like my pic to be a private image and it only sets as the main image. can you please help. Thanks
 -JesS-
Joined: 10/23/2011
Msg: 20
FAQ: Picture Uploading How to and Issues
Posted: 10/23/2011 6:13:43 PM
Hi im suscribing from my ipad and when i press on "Upload new image" a blank page open up and thing happens.ni have to go back to the previous page. When i refresh on the blank page it says " are you sure you want to submit this form again. " option of cancel/submit. Whichever i choose, it stays blank.. So please tell me how i can upload a picture please. Thank you.



Are you using the iPad's mobile Safari browser or did you d/l the POF App - (not certain if you can use the iPhone app on the iPad)

 BEBEA
Joined: 4/22/2008
Msg: 21
view profile
History
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 10/24/2011 11:19:16 AM
not working for me either, i think we can all agree that POF's photo upload is not user friendly , so how about fixing it???
 outdoorsguy1948
Joined: 10/30/2011
Msg: 22
FAQ: Picture Uploading How to and Issues
Posted: 10/30/2011 3:06:56 PM
i cannot upload an image for my profile. i am trying to up load from my desktop image. i have a macbook pro runningosX10.6.8


The mechanics of uploading a file from a MAC should not be any different - simply ensure that the file you are pointing to, is a valid picture format and that it meets the site requirements. Read the beginning of this thread for those requirements.

 CuteAs...
Joined: 11/6/2011
Msg: 23
FAQ: Picture Uploading How to and Issues
Posted: 11/7/2011 8:53:35 AM
having trouble loading photos... Please help. Tried everything...
 xox-Kerri-xox
Joined: 3/20/2010
Msg: 24
FAQ: Picture Uploading How to and Issues
Posted: 11/9/2011 9:36:03 PM
i had 6 fotos removed from my profile. two shots were headless but not naked however i will accept the removal of those shot.

the other photos were not naked .. they showed no exposed body parts and werent even bikini shots. they clearly showed my face and no way there was anything wrong with the pix.

i want you to explain to me why they were removed and why my uploading priveledges were removed. this is a joke... a male user didnt like me saying no to him... so he sent me a msg saying he was gonna report my pix and get me kicked off the site. next dau mu pix were banned/

been on this site 2 years n am really stumped bu your removal of my face pix.
 UglyFroggieCritter
Joined: 8/21/2010
Msg: 25
FAQ: Picture Uploading How to and Issues
Posted: 11/9/2011 9:41:54 PM
Forum moderators will not be able to answer your questions; they just don't have the tools. No one person knows why your pictures were deleted. It takes numerous (actual number unknown) reports before a photo is deleted.

Contact csr@pof.com. Perhaps they'll be able to answer your questions.
 donnaswisher
Joined: 11/4/2011
Msg: 26
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 11/18/2011 7:32:43 PM
Help, I am trying to upload this image/Users/donnaswisher/Desktop/photo.JPG
 donnaswisher
Joined: 11/4/2011
Msg: 27
How to Upload Your Images/Pics/Pictures - Instructions and Problem Solving
Posted: 11/18/2011 7:33:40 PM
Help /Users/donnaswisher/Desktop/photo.JPG
Can not get this image on my profile
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