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Show ALL Forums  > Testimonials  > Match.com Billing Fraud -anyone else?      Home login  
 AUTHOR
 pagoda
Joined: 7/6/2005
Msg: 1
Match.com Billing Fraud -anyone else?Page 1 of 2    (1, 2)
I signed up to match.com free trial and cancelled it within 10day trial. After the trial, last night I logged into account and went to send someone email. It gave me no warnings or anything let me send the email, then showed a subscription confirmation with billing amount and showed I was being charged $29.99

I never accepted this charge and they automatically charged me without my permission. I called them up and tried to fix the probblem and they act like I voluntarily joined and they won't give me my money.

So now I spent about an hour or so contacting various entities to let others know and to get my money back; BBB, FTC, State Attorney General and of course doing a chargeback with the credit card company.

This is outright fraud and I'm thinking of doing a class action lawsuit against them. Anyone know how to do this and wanna join?

It is nice knowing that there is a free alternative out there like Plentyoffish where you don't have to deal with things like this.
 Wildcard74
Joined: 12/1/2005
Msg: 2
Match.com Billing Fraud -anyone else?
Posted: 1/3/2006 1:11:51 PM
Match.com is one of the worst dating websites I've had the displeasure of having a trial membership. If you are a trial member, you can't even see who the email is from. It is very proprietary, and most of it's members are from adjascent websites, such as cupid.com.

cupid.com is a much better website, and not nearly as proprietary.
 pagoda
Joined: 7/6/2005
Msg: 3
Match.com Billing Fraud -anyone else?
Posted: 1/3/2006 1:22:18 PM
I spent a couple hours searching for info on Match.com and the various law authorities that regulate laws for it. Here are some links to the places you need to file your complaints with.

http://www.dallas.bbb.org/commonreport.html?compid=21002176 THis is the BBB on Match.com. As you can see, no suprise lots of billing complaints.

https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01 This is FTC link to file a complaint

https://www.oag.state.tx.us/forms/cpd/cpd_getcounty.php This is the State Attorney Gernerals complaint link. Match.com is in Dallas county

And you can call your credit card company to dispute charges. Most merchants account banks will charge their merchants a fee for each chargeback they have. So Match.com might be expected to pay a fine of up to possibly $60 per person for $29 disputed charge.

Do these things and post your complaints to others. Fraudulent behavior will not be tolerated!!
 apostle
Joined: 8/26/2005
Msg: 5
view profile
History
Match.com Billing Fraud -anyone else?
Posted: 1/3/2006 2:53:04 PM
A better thing would to not use credit cards on the Net.
If it requires a credit card, they can bite me. I'll send a
money order or use PayPal.
 liplicker4u2uu
Joined: 11/24/2005
Msg: 6
Match.com Billing Fraud -anyone else?
Posted: 1/5/2006 3:17:14 PM
Hey guys this is really helpfull.I will learn from your toubles.
 pagoda
Joined: 7/6/2005
Msg: 8
Match.com Billing Fraud -anyone else?
Posted: 1/28/2006 12:47:06 PM
Well, I charged it back with my credit card company and did all the other things I mentioned I would do.

I got a letter from the BBB in Dallas that they are investigating but haven't received one yet from the Texas Attorney General or the FTC.
 savorychef4u
Joined: 1/24/2006
Msg: 9
Match.com Billing Fraud -anyone else?
Posted: 2/2/2006 4:03:55 PM
I joined match.com not thinking that there was a site that compared to the so-called successful matches they claim to have had. But, I mailed them a check for the payment and waited a week for the check to clear my bank to use their service. Why? Because a friend of mine told me they were ripped off by match.com and went they confronted the company they played stupid and gave them an extended credit and not a refund. So, I decided to go ahead and mail the payment in instead of doing it online....

I also cancelled my membership last week with nearly two months to go. Why? Because I am too busy to play games with people and my experience with the members of match.com is that most of them are phonies and gameplayers. Sorry, not referring to you former members but just the people I encountered on match.com
 blonddolly
Joined: 1/20/2006
Msg: 10
Match.com Billing Fraud -anyone else?
Posted: 2/2/2006 5:00:19 PM
I signed up for Match.com several months ago,went with Bill Me Late..I tried to cancel my account 2 days later,they said I couldn't,I never logged on to this site..They are still billing me for $99.95,WHAT A RIP-OFF...Blonddolly
 Major_Havock
Joined: 3/1/2009
Msg: 11
Match.com Billing Fraud -anyone else?
Posted: 7/9/2009 9:43:47 PM
The same exact thing happened to me and I would like to get involved in a class action lawsuit since it happened to me 3 times. Iwll donate all of any money won to charity. I just want these fraud artists to pay. They also used a dummy profile to contact me to get me to sign up again and when I did and made contact I received no response. My membership lapsed again the the same person contacted me again. I ended up getting a date with her and got her to confess that she indeed worked for match.com and was hired to lure people back to pay so they could answer their emails she sent to waiting victims. A man on the west coast brought lawsuit for the same reason yet lost in court because he was alone in the suit and did not have proof. I would love to see a large Las Vegas class action law firm pick this case up. There is absolutely no doubt in my mind that this is complete outright fraud on a scale the online dating community has ever seen.
 PythonPerson
Joined: 1/29/2009
Msg: 12
Match.com Billing Fraud -anyone else?
Posted: 9/8/2009 9:12:42 AM
For class actions try www.merchantlaw.com.
 Gdaddy690
Joined: 7/20/2011
Msg: 13
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History
Match.com Billing Fraud -anyone else?
Posted: 3/9/2012 3:06:22 PM
They are absolutely turning on their own auto-renewal billing! This is the 3rd time they have done this to me! I haven't signed up for anything in over a year, have had to call them 3 times, each time verifying that auto-renewal is off. Each time they charge for a different duration and amount. At one point they charged for a full year, a couple month later charged for 3 months and then at the end of the year charge for individual months, NONE of which I signed up for.
I absolutely loath these theives!
 Gdaddy690
Joined: 7/20/2011
Msg: 14
view profile
History
Match.com Billing Fraud -anyone else?
Posted: 3/9/2012 3:28:54 PM
Here is the link to one of the Law Firms suing Match.com:

http://www.hfesq.com/index.php

Please join in if applicable. If you don't stand up they will keep doing it!
 Gumnumber4
Joined: 12/6/2011
Msg: 15
Match.com Billing Fraud -anyone else?
Posted: 3/23/2012 4:40:51 PM
Same thing happened to me.. I was slammed after canceling a 3 month trial. Some one stole my account and renamed it routing everything to another email address..

I WILL NEVER use Match.com

Annastasia
 JuliaHearte
Joined: 3/5/2011
Msg: 16
Match.com Billing Fraud -anyone else?
Posted: 4/15/2012 4:01:54 PM
They double charged me,,and i was taken by a con as well,,omg,,b careful,,they are out there,,from England,,Africa,,
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